Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brianna E. Ellis

Las Vegas,NV

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to
expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Insurance Producer/sales

Allstate Corp
Henderson, NV
07.2023 - Current
  • Operated in fast-paced and driven sales environment.
  • Identified potential new customers through cold-calling and networking activities.
  • Wrote policies, finalized documents and filed paperwork
  • Maintained up-to-date knowledge of relevant laws and regulations governing the sale of insurance products.
  • Assisted with the underwriting process by gathering necessary documents from applicants.
  • Followed up with existing customers to ensure satisfaction and renewals of policies.
  • Processed payments from customers.
  • Researched competitors offerings in order to remain competitive in the marketplace.

Food Delivery Driver

Uber/Doordash
Las Vegas, NV
03.2020 - Current
  • Delivered fresh food to customers across local area.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Navigated local streets and highways with ease using GPS system.
  • Maintained vehicle according to company and state safety requirements.
  • Recorded accurate mileage log information during each shift.
  • Inspected vehicle before and after shifts for any maintenance needs or issues.

Security Guard & Dispatch

Poly-West
Henderson, NV
04.2023 - 07.2023
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Provided customer service assistance to staff and visitors.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Issued visitor badges and access cards to authorized personnel.
  • Provided escorts for employees entering and exiting the building after hours.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Maintained records of seal numbers and other pertinent data.
  • Checked product for correct labeling, weight, size, color, shape, and quantity prior to sealing.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.

Logistics Account Executive

Total Quality Logistics Inc.
Las Vegas, NV
10.2022 - 04.2023
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
  • Generated sales by prospecting leads, cold calling and negotiating deals.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Monitored shipment progress, tracked orders and updated customers on order status.
  • Implemented strategies to reduce operational costs while ensuring quality standards were met or exceeded.
  • Established positive working relationships with carriers and freight forwarders in order to facilitate smooth deliveries.
  • Prepared documentation required for customs clearance at ports around the world.

Licensed Insurance Producer

Loya Insurance
Las Vegas, NV
09.2021 - 10.2022
  • Wrote policies, finalized documents and filed paperwork.
  • Operated in fast-paced and driven sales environment.
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Responded to customer inquiries and problems to promote great service.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

E-Commerce Personal Shopper

Walmart
Las Vegas, NV
11.2020 - 04.2021
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Suggested comparable products to replace out-of-stock items.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Greeted customers and answered product or service questions.
  • Scanned items when pulling from shelves to update system stock information.

Hostess

Peppermill Fireside Lounge
Las Vegas, NV
07.2020 - 12.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Assistant Store Manager

Little Caesars Pizza
Las Vegas, NV
08.2018 - 10.2020
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Maintained inventory by checking merchandise to determine levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Education

Certificate - Criminal Justice

Carrington College
Las Vegas, NV
11-2021

Real Estate Certificate -

Nevada Real Estate
Las Vegas, NV
03.2021

High School Diploma -

Cheyenne High School
North Las Vegas, NV
05.2019

Skills

  • Inside and outside sales
  • Lead generation
  • Product and service knowledge
  • Critical thinking
  • Problem resolution
  • Teambuilding
  • Computer skills
  • Customer follow-up
  • Client account management
  • Planning & organizing
  • Residential Landscaping & design
  • Budgeting and finance

Languages

Spanish
Limited

Timeline

Insurance Producer/sales

Allstate Corp
07.2023 - Current

Security Guard & Dispatch

Poly-West
04.2023 - 07.2023

Logistics Account Executive

Total Quality Logistics Inc.
10.2022 - 04.2023

Licensed Insurance Producer

Loya Insurance
09.2021 - 10.2022

E-Commerce Personal Shopper

Walmart
11.2020 - 04.2021

Hostess

Peppermill Fireside Lounge
07.2020 - 12.2020

Food Delivery Driver

Uber/Doordash
03.2020 - Current

Assistant Store Manager

Little Caesars Pizza
08.2018 - 10.2020

Certificate - Criminal Justice

Carrington College

Real Estate Certificate -

Nevada Real Estate

High School Diploma -

Cheyenne High School

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Brianna E. Ellis