Brianna Eldridge
Spring,USA
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
Houston, TX
12.2022 - Current
- Managed inventory of incoming merchandise, ensuring proper storage and readiness for packaging.
Claims Representative
Asurion
Houston, TX
10.2021 - 12.2022
- Provided support to customers in the claim creation process and resolution of existing claims.
- Organized appointments to streamline operations and enhance client relations.
- Executed strategies to promote upgraded insurance plans, aiming to improve client satisfaction and retention.
Esthetician in training (Graduate)
AVEDA INSTITUTE
Spring, TX
04.2021 - 10.2021
- Achieved optimal room readiness for appointments through effective setup and efficient breakdown processes. Enhanced client safety by rigorously sanitizing equipment after each service.
- Achieved high client satisfaction by delivering personalized consultation services. Enhanced client relationships through strategic communication and support. Drove successful outcomes by aligning solutions with client objectives.
- Achieved high client satisfaction through expert execution of facial services, body waxing, and tinting services.
- Educated clients on Aveda skin products and applicable options after services to ensure effective at-home care.
HEB Curbside
HEB
Spring, TX
08.2020 - 07.2021
- Facilitated personalized shopping experiences by curating tailored selections for customers.
- Assisted customers in selecting grocery items with accuracy and attention to detail. Provided substitutions when necessary to meet customer needs.
- Monitored and verified expiration dates to ensure product quality and safety.
- Monitored quality and freshness of poultry, beef, and chicken products. Assisted in maintaining production standards to meet customer expectations. Supported team efforts in ensuring compliance with food safety regulations.
- Facilitated effective communication with associates regarding out-of-stock items and recommended suitable substitutions.
- Evaluated customer notes and preferences to enhance product selection.
- Oversaw curbside operations to ensure efficient service delivery.
- Executed retrieval of customer items from designated slots, ensuring accuracy and efficiency.
- Facilitated efficient transfer of groceries to customer vehicles.
- Facilitated customer interactions by greeting and verifying identities through name or H-E-B order confirmation.
Sales Associate
Walgreens Boots Alliance
Spring, TX
04.2019 - 05.2020
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Collaborated with team members to improve service delivery.
- Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained cleanliness and organization of checkout area.
- Managed operations of photo center, ensuring efficient workflow and high-quality service delivery.
- Ensured workspace organization and cleanliness to enhance productivity.
- Managed inventory stocking processes to ensure optimal product availability.
- Executed merchandising strategies to enhance product visibility and drive sales.
- Oversaw receipt of shipments from trucks to ensure accurate inventory management.
Education
High school or equivalent - undefined
Klein Oak High School
Spring, TX05.2015
Skills
- Assisted visitors with inquiries and directed them to appropriate departments Managed phone calls and scheduled appointments for staff Maintained organized front desk operations to enhance visitor experience
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Managed billing operations to ensure timely and accurate invoicing
- Assisted in organizing schedules for team meetings and project deadlines Coordinated with team members to confirm availability and optimize time management Supported project timelines by maintaining updated calendars
- Assisted in organizing and maintaining filing systems for efficient document retrieval Supported team members in managing paperwork and documentation processes Contributed to the accuracy of records through diligent filing practices
- Executed accurate data entry processes to ensure information integrity
- Team collaboration
- Problem-solving
- Attention to detail
- Packaging and labeling
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
- Order picking and processing
- Order fulfillment
- Warehouse operations
CUST
Authorized to work in the US for any employer
Timeline
Warehouse Associate
Amazon Warehouse
12.2022 - Current
Claims Representative
Asurion
10.2021 - 12.2022
Esthetician in training (Graduate)
AVEDA INSTITUTE
04.2021 - 10.2021
HEB Curbside
HEB
08.2020 - 07.2021
Sales Associate
Walgreens Boots Alliance
04.2019 - 05.2020
High school or equivalent - undefined
Klein Oak High School