BRIANNA FABRIGUZE
The Woodlands,TX
Summary
Client experience professional with focus on enhancing customer satisfaction and loyalty. Skilled in managing client relationships, resolving issues, and identifying opportunities for improvement. Strong emphasis on team collaboration and adaptability, consistently delivering results in fast-paced environments. Known for empathy, effective communication, and strategic problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Territory Manager
US Foods
Houston, TX
08.2025 - Current
- Developed strategic sales plans to optimize territory performance and drive revenue growth.
- Established and maintained strong relationships with key customers, enhancing customer loyalty and satisfaction.
- Analyzed market trends to identify opportunities for product expansion and competitive positioning.
- Collaborated with cross-functional teams to ensure seamless execution of promotional campaigns and initiatives.
- Conducted regular performance reviews to assess territory goals, implementing adjustments as needed for improvement.
- Leveraged CRM systems to track sales activities, ensuring accurate reporting and forecasting of results.
Area Sales Manager
Enhabit Hospice and Home Health
The Woodlands, TX
11.2024 - 08.2025
- Built and maintained strong relationships with healthcare providers, patients, and families to support continuity of care.
- Conducted regular follow-ups to ensure timely service coordination and improve client satisfaction.
- Collaborated with interdisciplinary teams to streamline communication and improve operational efficiency.
- Developed strategic partnerships with healthcare providers to drive referral growth.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Market Development Representative
Sazerac Spirits
The Woodlands, TX
10.2022 - 11.2024
- Managed partnerships across hospitality accounts while coordinating promotional activations and client support initiatives.
- Organized and executed large-scale events, including brand activations and hospitality experiences.
- Created customized marketing materials and presentations to support account engagement and brand visibility.
- Trained and mentored new team members, supporting onboarding and team development.
- Recognized as a top-performing representative across the Texas market in 2024.
Sales Consultant
Southern Glazer’s Wine & Spirits
Houston, TX
05.2021 - 10.2022
- Managed relationships with over 60 accounts, providing tailored support and maintaining high customer satisfaction.
- Prepared detailed proposals, reports, and presentations to communicate market trends and product recommendations.
- Resolved client concerns efficiently while maintaining long-term professional relationships.
- Coordinated promotional initiatives and menu integrations to support account growth and retention.
Director of Admissions & Business Office
Cypress Creek Rehab
Cypress, TX
02.2020 - 08.2020
- Coordinated admissions processes for a 150-bed rehabilitation and long-term care facility.
- Verified insurance benefits, processed invoices, and managed monthly billing communications.
- Maintained accurate patient documentation and supported administrative operations.
- Built strong relationships with hospitals, physicians, patients, and families to facilitate smooth transitions of care.
Admissions / Marketing Coordinator
HMS Healthcare
Houston, TX
08.2017 - 08.2020
- Managed admissions coordination, insurance verification, and patient intake documentation.
- Collaborated with healthcare teams to improve patient referral and onboarding processes.
- Planned and coordinated internal and external events and community outreach initiatives.
- Maintained accurate records within electronic health record systems and administrative databases.
Education
BBA - Business Administration
Sam Houston State University
Huntsville, TX08.2017
Skills
- Office Administration
- Client & Patient Coordination
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Territory management
- Cross-Functional Communication
- Customer relationship management
- Event Coordination
- Documentation & Data Entry
- CRM & Relationship Management
- Customer Retention
- Team Collaboration
- Calendar & Schedule Coordination
Timeline
Territory Manager
US Foods
08.2025 - Current
Area Sales Manager
Enhabit Hospice and Home Health
11.2024 - 08.2025
Market Development Representative
Sazerac Spirits
10.2022 - 11.2024
Sales Consultant
Southern Glazer’s Wine & Spirits
05.2021 - 10.2022
Director of Admissions & Business Office
Cypress Creek Rehab
02.2020 - 08.2020
Admissions / Marketing Coordinator
HMS Healthcare
08.2017 - 08.2020
BBA - Business Administration
Sam Houston State University