Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Fields

Morrow,GA

Summary

Experienced at leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

3
3
years of professional experience

Work History

Supervisor

AMC Theatres
11.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Oversaw daily operations of the building, ensuring smooth workflow and timely completion of tasks.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.

Volunteer Adoption Coordinator

Rescue Cats
04.2021 - Current
  • Answered customer questions regarding company products and causes.
  • Collaborated with staff teams to meet deadlines and raise money.
  • Cleaned office spaces and removed waste to promote productivity and prevent accidents.
  • Updated company websites and social media pages to promote new campaigns.
  • Trained newly recruited volunteers on organizational policies and fundraising techniques.
  • Built relationships with key partners to secure continued donations
  • Reviewed shelter records of licensed dog and cat owners to identify owners of lost animals.
  • Assisted prospective owners with selecting animals for adoption, based on temperament, breed and age of animal.
  • Processed adoption applications and completed foster, adoption and rescue agreements.

Crew Leader

AMC Theatres
05.2022 - 11.2023
  • Mentored crew members to drive development and reach company goals.
  • Liaised with management team to participate or provide input in hiring or termination decisions.
  • Assisted with inventory processes and stock room organization.
  • Upheld business practice standards by complying with company rules and regulations.
  • Worked closely with management to coordinate daily staffing needs.
  • Supervised crews to attain top-quality workmanship, efficiency and employee satisfaction.
  • Led and trained lower-skilled employees, enforcing safe and productive work procedures.
  • Assigned breaks and job tasks to maximize team productivity.
  • Processed guest refunds according to policies.
  • Notified employees of policy and procedure changes to promote overall compliance.
  • Delegated tasks to team members according to individual strengths.

Crew

AMC Theatres
03.2022 - 05.2022
  • Took customers' orders and wrote ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Accepted payment from customers and made change as necessary.
  • Organized eating, service and kitchen areas.
  • Communicated with customers regarding orders, comments and complaints.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary.
  • Cleaned counters, floors, and other equipment,.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Measured and weighed ingredients according to portion control standards.
  • Cleaned and sanitized restroom areas and stalls.

Education

HIGH SCHOOL DIPLOMA -

MORROW HIGH SCHOOL
05.2024

Skills

  • Strategic Planning
  • Staff Management
  • Operations Management
  • Project Management
  • Negotiation
  • Goal-Oriented
  • Training and Mentoring
  • Policy Enforcement
  • Organizational Skills
  • Delegation Skills
  • Customer Service
  • Problem Solving

Timeline

Supervisor

AMC Theatres
11.2023 - Current

Crew Leader

AMC Theatres
05.2022 - 11.2023

Crew

AMC Theatres
03.2022 - 05.2022

Volunteer Adoption Coordinator

Rescue Cats
04.2021 - Current

HIGH SCHOOL DIPLOMA -

MORROW HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Brianna Fields