Professional Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Brianna Frink

Wegmans
BOWIE,MD
5
years of professional experience

Reliable cashier with over three years of experience in fast-paced retail environments. Expertise in cash handling, customer relations, and team collaboration, consistently improving service speed and accuracy while maintaining high standards of professionalism.

Work History

Cashier

3 Years 4 Months
Wegmans | 04.2023 - Current
  • Trained new cashiers on register operations and customer service best practices for efficiency.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Handled returns and exchanges professionally, adhering to company policies and procedures.
  • Implemented effective inventory management practices at checkout, reducing discrepancies and stock issues.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained clean and organized checkout area, contributing to a welcoming store environment.

Cashier

1 Year 3 Months
Charley's | 11.2021 - 02.2023
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Maintained clean and organized checkout area, contributing to a welcoming store environment.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Criminal Justice

Bowie State University | Bowie, MD | 06.2027

Skills

Cash handling
Client support
Customer assistance
Customer service excellence
Customer relations
Team collaboration
Inventory management
Time management skills
Dependability
Customer focus
Patience and empathy
Professional courtesy

Timeline

Cashier

Wegmans
04.2023 - CurrentRead More

Cashier

Charley's
11.2021 - 02.2023Read More

Bowie State University

Bachelor of Science from Criminal Justice
Read More
Brianna FrinkCashier