Brianna Gallemore
Manhattan Beach,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Sales Manager
Macula Science
Torrance, CA
09.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Coordinated social media advertising campaigns to drive traffic and interest.
- Developed and executed social media strategies to enhance brand visibility.
- Analyzed social media metrics to improve engagement and reach.
Co-Founder
Preserve Vision and Hope, 501(c)(3)
Torrance, CA
08.2020 - Current
- Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability, and growth.
- Coordinated fundraising events to support initiatives for underserved populations.
- Established partnerships with local organizations to expand service reach.
- Collaborated with healthcare professionals to provide vision screening services.
- Designed educational materials on vision health for community distribution.
- Created and maintained corporate website, marketing materials, and social media accounts.
- Organized events such as conferences, trade shows, seminars.
- Oversaw grant applications and funding proposals to secure financial support.
- Established relationships with key customers, vendors, and partners.
Patient Service Representative
Retina Macula Institute
Torrance, California
07.2014 - 07.2026
- Assisted patients with insurance verification and billing inquiries promptly.
- Verified insurance information, collected payments, and scheduled appointments.
- Managed patient appointments and scheduling for efficient clinic operations.
- Handled patient records and maintained confidentiality according to HIPAA guidelines.
- Communicated effectively with medical staff to ensure coordinated patient care.
- Provided empathetic support to patients during their visits and treatments.
- Educated patients on treatment procedures and follow-up care instructions clearly.
- Collaborated with team members to improve patient service delivery processes effectively.
- Utilized electronic health record systems for accurate data entry and retrieval.
- Managed patient records and ensured compliance with privacy regulations.
- Conducted comprehensive eye examinations using advanced diagnostic equipment.
- Educated patients on eye health, treatment options, and post-operative care.
- Maintained inventory of medical supplies and ensured equipment functionality.
- Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
- Assisted ophthalmologists in performing surgical procedures and patient care.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
- Provided direct assistance to physicians during surgical procedures or exams as needed.
- Educated patients about eye diseases, their diagnosis and treatment options available to them.
- Prepared examination rooms with appropriate instruments prior to each patient visit.
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Instructed patients on proper use of prescribed medications related to ocular care.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Counseled patients in surgery and treatment plans.
- Coordinated logistics and vendor management for successful events.
- Developed event timelines and schedules to ensure timely delivery.
- Managed budgets and tracked expenses for multiple events simultaneously.
- Planned and organized events from concept to execution.
- Oversaw on-site event operations, ensuring smooth execution and guest satisfaction.
- Evaluated post-event feedback to improve future planning processes.
Education
Bachelor of Arts - Kinesiology
California State University, Dominguez Hills
Carson, CA 09.2016 - 09.2020
Associate of Arts - Kinesiology
El Camino College
Torrance, CA 09.2014 - 06.2016
West High School
Torrance, CaliforniaSkills
- Customer relationship management
- Social media strategy
- Digital marketing
- Problem solving
- Event planning
- Data analysis
Languages
English
Professional
Spanish
Professional
Timeline
Sales Manager
Macula Science
09.2026 - Current
Co-Founder
Preserve Vision and Hope, 501(c)(3)
08.2020 - Current
Bachelor of Arts - Kinesiology
California State University, Dominguez Hills
09.2016 - 09.2020
Associate of Arts - Kinesiology
El Camino College
09.2014 - 06.2016
Patient Service Representative
Retina Macula Institute
07.2014 - 07.2026
West High School