Brianna Garman
Waconia,MN
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Cashier
Watertown fuel and food
Watertown, Minnesota
03.2025 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area and store.
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to restock shelves and manage inventory.
- Promoted store promotions and loyalty programs to enhance customer experience.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Followed safety guidelines while handling food products in compliance with regulations.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
House cleaner
Neighbors And Family Members
Arnegard, North Dakota
07.2024 - 02.2025
- Cleaned residential spaces using effective cleaning techniques and products.
- Communicating with client to assure specific cleaning needs.
- Coordinated home cleaning schedule with client
- Provided additional services upon customer request by customers such as laundry or pet care
- Pleasant interactions pleasant interaction while preforming cleaning activities.
Server
Howard lake legion
Howard Lake, Minnesota
10.2023 - 05.2024
- Took and accurately recorded food and drink orders for customers.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled cash transactions and processed payments efficiently at the register.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Implemented feedback from customers to improve service quality and menu offerings.
- Take reservations and to go orders
Marina Attendant with food service duties
Mackenzie bay marina
Mandaree, North Dakota
05.2023 - 09.2023
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted with inventory management and restocked supplies as needed.
- Collaborated with team members to ensure timely food delivery.
- Followed safety and sanitation guidelines to meet health standards.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Provided exceptional customer service to enhance guest experiences at the marina.
- Managed customer complaints in a timely manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Waconia High School
Waconia, MNSkills
- Cash handling
- Customer service
- Product knowledge
- Conflict resolution
- Attention to detail
- Effective communication
- Adaptability to change
- Active listening
- Empathy and patience
- Credit and cash transactions
- Customer relations
- Order taking
- Customer assistance
- Merchandise restocking
- Retail merchandising
- Multitasking and organization
- Dependability and reliability
- Cash handling and management
- Cash drawer balancing
- Time management
- Collaborative teamwork
- Customer engagement
- Work station sanitation
- Organizational skills
- Maintain food safety
- Problem-solving abilities
- Accurate cash handling
- Cooking techniques
- Teamwork and collaboration
- Multitasking
- Creative thinking
- Goal setting
Timeline
Cashier
Watertown fuel and food
03.2025 - Current
House cleaner
Neighbors And Family Members
07.2024 - 02.2025
Server
Howard lake legion
10.2023 - 05.2024
Marina Attendant with food service duties
Mackenzie bay marina
05.2023 - 09.2023
Waconia High School