Summary
Overview
Work History
Skills
Websites
Timeline
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Brianna Gernstein

Naples,FL

Summary

Reliable and dedicated bartender with 8 years of industry experience, including leadership roles at high volume establishments. Sound knowledge of craft cocktail mixology. Proven ability to calmly handle fast paced bars while providing exceptional customer service with a smile. Computer literate, positive attitude and sound communication skills.

Overview

7
7
years of professional experience

Work History

Head Bartender

Cosmos
Naples, FL
10.2021 - Current
  • Efficiently managed a high-volume restaurant bar and lounge, serving over 300 customers nightly with precision and speed.
  • Mentored and supervised all new bartenders and support staff in drink preparation, ensuring proper quality and consistency throughout each shift.
  • Revamped bar layout for optimal functionality, increasing revenue by 30% through fluent service and ease of upselling techniques.
  • Cultivated a loyal customer base by providing attentive, personalized service, leading to a significant increase in repeat business.
  • Developed new seasonal cocktail menus and maintained inventory levels to meet demand.

Head Bartender

South Street
Naples, FL
04.2021 - 06.2023
  • Assisted in the setup and organization of the bar for the grand opening, preparing an optimal layout for high-volume service, ensuring a smooth launch.
  • Oversaw cash handling and reconciliation of multiple registers, with 100% accurate financial reporting at the end of each shift.
  • Assisted with inventory management and restocking during the opening weeks, ensuring sufficient supplies to meet the high-volume demand.
  • Developed strong connections with guests, turning first-time visitors into regular customers and enhancing overall bar revenue.

Bartender

The Bevy
Naples, FL
06.2017 - 03.2021
  • Played a key role in the launch of a new craft cocktail concept by establishing efficient workflows and bar layout, mastering unique drink recipes, and ensuring a seamless opening.
  • Crafted and served innovative, high-quality cocktails, showcasing the bar's unique drink concepts and contributing to its distinct brand identity.
  • Worked closely with the opening team to establish operational procedures and maintain consistency in drink preparation and service.
  • Built rapport with new guests from day one, contributing to a growing base of repeat customers through personalized service and consistent quality.

Skills

  • Inventory Coordination
  • Problem Solving
  • Adaptability
  • Detail Oriented
  • Organized Multitasker
  • Mixology Techniques

Websites

Timeline

Head Bartender

Cosmos
10.2021 - Current

Head Bartender

South Street
04.2021 - 06.2023

Bartender

The Bevy
06.2017 - 03.2021

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Brianna Gernstein