BRIANNA HAILEY
Neighbors Emergency Center
Houston,Texas
4
years of professional experience
Medical Administrative Assistant maintaining accurate EHR records, insurance verification, and HIPAA-compliant documentation across emergency care settings. Supports billing workflows, resolves patient inquiries, and coordinates with clinical teams to keep intake and records moving cleanly. Recognized for improving patient check-in time and strengthening office efficiency.
Work History
Medical Administrative Assistant
10 Months- Supported billing workflows by organizing charts, physician notes, and diagnostic reports.
- Demonstrated strong knowledge of medical terminology through daily interaction with diagnoses, procedures and clinical documentation.
- Facilitated great communication across multiple departments to enhance collaboration and efficiency.
- Maintained and reviewed patient medical records to ensure accuracy, completeness and compliance with healthcare regulations.
Medical Administrative Assistant
3 Years 6 Months- Maintained accurate patient records by entering, verifying, and updating data across multiple electronic health record systems.
- Maintained organized, confidential patient records in compliance with HIPAA regulations, ensuring documentation accuracy and completeness.
- Utilized Microsoft Office applications and healthcare software to manage documentation, troubleshoot technical issues, and support efficient office operations.
- Verified patient insurance eligibility using multiple software to ensure accurate billing information.
- Handled and resolved sensitive patient inquiries with empathy, demonstrating strong interpersonal and communication skills.
Education
High School Diploma
College - Healthcare Education
Skills
HIPAA compliance
Patient records management
Office coordination
Interdepartmental communication
Healthcare software
Data entry
Timeline
Medical Administrative Assistant
Memorial Heights Emergency Center
10.2025 - CurrentRead More
Medical Administrative Assistant
Neighbors Emergency Center
02.2023 - CurrentRead More
Lone Star College
College from Healthcare Education
Read More
New Caney Independent School District
High School Diploma
Read More