Brianna Hall
Fort Collins,CO
Summary
Forward-thinking banking professional with strong attention to detail and hardworking approach. Knowledgeable about banking practices, regulatory standards and available products and services. Good relationship-building, communication and management abilities.
Overview
8
8
years of professional experience
Work History
Client Relationship Consultant
US Bank
11.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored team practices to establish high level of performance and utilized positive communication to encourage team and promote integrity and respect.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Accomplished multiple tasks within established timeframes
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Accomplishments- Lead branch success by coaching/mentoring new bankers. Oversaw branch in 2022 for period of time-exceeding goals. 1 of 15 selected for Branch Management training program in OH, additionally attended leadership monthly meetings in 2022.
Assistant Manager
Bath & Body Works
09.2015 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits
Education
Associate of Science - Business Administration
Sinclair Community College
Dayton, OH05.2019
Skills
- Customer Engagement
- Performance Monitoring
- Motivational Leadership
- Creative Solutions
Timeline
Client Relationship Consultant
US Bank
11.2020 - Current
Assistant Manager
Bath & Body Works
09.2015 - 11.2020
Associate of Science - Business Administration
Sinclair Community College
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