Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Alorica
10.2025 - 03.2026
Resolved customer inquiries and complaints with tailored solutions, enhancing customer satisfaction.
Identified and offered products and services aligned with customers' needs and goals, driving sales opportunities.
Answered inbound calls to greet and assist customers with inquiries and issues, ensuring a positive experience.
Security Officer
Securitas Security Services USA
03.2024 - 12.2025
Guided individuals through security processes, clarifying policies and procedures to ensure compliance.
Applied critical thinking to identify and mitigate potential security threats, enhancing overall safety.
Identified safety and security hazards on campus, implementing corrective actions to improve campus security.
Cabin Cleaning Agent
G2 Secured Staff
01.2025 - 10.2025
Applied effective cleaning methods for surveying tools and equipment to ensure optimal performance.
Oversaw sanitation and organization of store to uphold professional appearance and hygiene standards.
Serviced cabin interior to ensure cleanliness and maintenance in tight areas.
Sales Associate
Victoria Secret
03.2020 - 01.2024
Supported cashiers and customers to locate products, confirm prices, and replenish stock.
Used POS system to scan customer purchases, calculate prices and process transactions.
Helped customers quickly navigate store and locate items.
Health Care Assistant
Estan Healthcare Service
08.2019 - 01.2020
Assessed patient rooms regularly to monitor health, wellbeing and personal comfort.
Assisted patients with washing, grooming, and bathroom needs to maintain physical comfort.
Aided nurses and physicians during examinations and treatments by holding instruments, taking notes or preparing patients for treatment.