Brianna Harvey
Merrimack
Summary
Dynamic Sales Associate with proven expertise at HomeGoods in delivering exceptional customer service and building lasting relationships. Skilled in cash handling and conflict resolution, I thrive in high-pressure environments, ensuring customer satisfaction and loyalty. Recognized for enhancing store appeal and effectively managing returns, I am reliable and dedicated to team success.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
HomeGoods
12.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Sperry Outlet
09.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Nursing
High Point University
High Point, NC05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Relationship building
- Verbal/written communication
- Conflict resolution
- Excellent people skills
- Exceptional customer service
Timeline
Sales Associate
HomeGoods
12.2023 - Current
Sales Associate
Sperry Outlet
09.2022 - 04.2023
Bachelor of Science - Nursing
High Point University
Similar Profiles
Faith HarrisFaith Harris
Merchandise Key Carrier at HomeGoodsMerchandise Key Carrier at HomeGoods
Jordan LeonardJordan Leonard
Coordinator at HomeGoodsCoordinator at HomeGoods
ALEXIS PEREZALEXIS PEREZ
Store Associate at HomeGoodsStore Associate at HomeGoods
ADRIANA ANTOINEADRIANA ANTOINE
Merchandise Associate at HomeGoodsMerchandise Associate at HomeGoods
Rebecca HusseyRebecca Hussey
SENIOR ACCOUNTING ASSOCIATE at Profit MarginSENIOR ACCOUNTING ASSOCIATE at Profit Margin