Brianna Hernandez
Los Angeles,CA
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
09.2020 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Arts - Sociology
California State University - Los Angeles
Los Angeles, CA05.2024
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA06.2020
Skills
- Drive-Thru Operations
- Beverage Preparation
- Customer Engagement
- Clear Communication
- Customer Service
- Issue Resolution
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Crew Member
McDonald's
09.2020 - Current
Bachelor of Arts - Sociology
California State University - Los Angeles
High School Diploma -
Synergy Quantum Academy
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