Brianna Herrera
League City,TX
Summary
Dynamic professional with a strong background in clinic operations and behavior analysis. Skilled in problem-solving, multitasking, and collaboration, contributing to effective communication, cross cultural communication and enhanced client support. Eager to leverage expertise to optimize administrative functions.
Overview
7
7
years of professional experience
Work History
Clinic Admissions Associate
Action Behavior Centers
League City, TX
03.2024 - Current
- A positive individual who is at the front of every center, working closely with Clinic Operations Managers to support families and execute day-to-day administrative functions.
- Responsible for the day-to-day administrative functions for our busy clinics such as document management, keeping track of people + things, and internal + external communication with referral sources
- I became a expert on autism in order to help others understand how we help our children + how we can help them.
- I handle various marketing + admissions tasks to support the work of our operations manager and clinical leadership Embody our core values (Learning, Team, Excellence, Caring, + Fun!) and I am a cultural role model for your teammates
Registered Behavior Technician
Action Behavior Centers
League City, TX
01.2023 - 03.2024
- Implemented individualized behavior intervention plans to support client development.
- Collaborated with interdisciplinary teams to enhance treatment strategies and outcomes.
- Monitored client progress and documented behavioral data for analysis and reporting.
- Trained new staff on applied behavior analysis techniques and best practices.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Registered Behavior Technician
Texas Young Autism Project
Houston, TX
07.2021 - 12.2022
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
Cashier
Burger King
Houston, TX
07.2019 - 07.2021
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new team members on cash handling procedures and customer service standards.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and repeat business.
- Collaborated with team members to optimize workflow and reduce wait times for customers.
- Contributed to promotional campaigns by effectively communicating offers to customers at the register.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - General Business
University of Houston-Clear Lake
Houston, TX12-2026
Skills
- Documentation
- Cross-cultural communication- Spanish and English
- Office administration
- Collaboration
- Event coordinator
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Problem-solving abilities
Accomplishments
I have been able to be apart of my companies Night of Honor committee for 2 years, which we all collaborated to bring an event together to honor our therapist in our company. I also had the opportunity to be on the Neon Team, which I was able to plan a successful conference for leaderships around the globe by contributing teamwork with various people in our company.
Languages
English
Full Professional
Spanish
Professional Working
Interests
- Event Planning for parties
- Adventure Travel
- Running
Timeline
Clinic Admissions Associate
Action Behavior Centers
03.2024 - Current
Registered Behavior Technician
Action Behavior Centers
01.2023 - 03.2024
Registered Behavior Technician
Texas Young Autism Project
07.2021 - 12.2022
Cashier
Burger King
07.2019 - 07.2021
Bachelor of Science - General Business
University of Houston-Clear Lake