Taniya Armstrong
Humble
Summary
Organized healthcare professional experienced in coordinating admissions and managing schedules to facilitate high-volume operations. Expertise in cross-functional communication and problem-solving while ensuring accurate record-keeping and exceptional service delivery. Proven ability to navigate competing priorities in dynamic environments.
Overview
7
7
years of professional experience
Work History
Clinic Admissions Associate
Action Behavior Centers
Spring
11.2025 - Current
- Conduct comprehensive intake screenings and triage referrals for ABA services.
- Serve as primary liaison for families, explaining treatment processes and next steps with compassion.
- Verified insurance benefits and coordinated authorizations to facilitate access to services.
- Collaborated with multidisciplinary teams to ensure timely placements for clients.
- Maintained HIPAA-compliant records while effectively managing high-volume caseloads.
- Communicate effectively with team members to confirm scheduling changes and updates.
Maternal Mental Health Intern / Case Manager
Harris County Public Health
Houston
01.2025 - 09.2025
- Conducted psychosocial and mental health assessments.
- Facilitated psychoeducational groups on coping and resilience.
- Implemented evidence-based interventions under supervision.
- Advocated for families and connected them to community resources.
- Prepared ethical documentation in EHR systems.
- Participated in clinical supervision and trainings.
Dental Assistant
Complete Health Dentistry
Woodland Hills
07.2022 - 03.2024
- Delivered compassionate patient care while maintaining strict safety protocols.
- Managed administrative tasks and documentation.
- Supported anxious patients through effective communication.
- Coordinated daily schedules for staff and resources to optimize workflow efficiency.
Behavior Technician
Brightview Behavior
Pasadena
04.2022 - 06.2022
- Implemented individualized behavioral plans.
- Provided therapeutic support emphasizing rapport.
- Collaborated on documentation and outcomes tracking.
Undergraduate Research Assistant
CSUN ABA SSAIL Lab
Northridge
04.2019 - 04.2020
- Conducted literature reviews and performed data analysis to support research objectives.
- Coordinated with faculty research teams to facilitate research initiatives.
- Developed analytical and academic writing skills through structured practice sessions.
Education
Master of Arts - Marriage and Family Therapy
Liberty University
05-2027
Bachelor of Arts - Psychology, Religious Studies
California State University, Northridge
12-2020
Skills
- Client Onboarding
- Patient Screening
- Case Management
- Patient Support
- Patient Education
- Mental Health Assessment
- Behavioral Assessment
- Health records documentation
- HIPAA Compliance
- Community Resource Coordination
- Interdisciplinary Collaboration
- Critical Thinking
- Record Management
- Rapport Building
- Client Advocacy
Affiliations
Zeta Phi Beta Sorority, Incorporated, Member since 2021
Timeline
Clinic Admissions Associate
Action Behavior Centers
11.2025 - Current
Maternal Mental Health Intern / Case Manager
Harris County Public Health
01.2025 - 09.2025
Dental Assistant
Complete Health Dentistry
07.2022 - 03.2024
Behavior Technician
Brightview Behavior
04.2022 - 06.2022
Undergraduate Research Assistant
CSUN ABA SSAIL Lab
04.2019 - 04.2020
Master of Arts - Marriage and Family Therapy
Liberty University
Bachelor of Arts - Psychology, Religious Studies
California State University, Northridge