Brianna Jackson
Fort Worth,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Digital Shopper
Walmart
12.2021 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
Receiving/Stow
Amazon
01.2020 - 01.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Representative
Dialog Direct
01.2019 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Quiktrip
01.2017 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Lamar High School
Arlington, Tx01.2018
Skills
- Order fulfillment
- Customer service
- Critical thinking
- Data entry
Timeline
Digital Shopper
Walmart
12.2021 - Current
Receiving/Stow
Amazon
01.2020 - 01.2021
Customer Service Representative
Dialog Direct
01.2019 - 01.2020
Cashier
Quiktrip
01.2017 - 01.2019
High School Diploma -
Lamar High School
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