BRIANNA JACOBS
Hilton Head Island,SC
Summary
Highly motivated professional with a proven track record in a fast-paced bar environment, seeking successful transition into a new field. Strong leadership abilities, adept at managing teams, and delivering exceptional customer service. Excited to leverage valuable transferable skills to create significant and meaningful impact in a new role.
Overview
3
3
years of professional experience
Work History
Bartender Shift Manager
Innisfree Irish Pub
02.2024 - 02.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Disney College Program Intern
Walt Disney World Company
07.2023 - 01.2024
- Gained valuable experience working within the hospitality industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Delivered daily guest service in a Fortune 100 Company while demonstrating the ability to manage multiple tasks and work well under pressure in a high-volume, fast-paced work environment.
Legal Assistant
McMillen Law Firm
08.2023 - 10.2023
- Oversaw the intake and organization of new client profiles.
- Managed the client database and extracted weekly reports that were communicated between multiple firms and attorneys.
- Managed daily tasks while screening as many as 10-30 calls a day.
Bar Manager
Gallettes
07.2022 - 06.2023
- Continuously hit/exceeded sales goals through high efficiency, tactful up-selling, and strong customer connections.
- Oversaw day-to-day operations: counting money, paying out bartenders and bar-backs, taking inventory, restocking, and implementing daily price specials.
Education
Bachelor's of Science - Commerce and Business Administration, Marketing
University of Alabama
Tuscaloosa, AL08.2022
Skills
- Microsoft Office Proficiency
- Data Analysis Using SPSS
- Expertise in Google Suite Applications
- Experience with Adobe Applications
- Salesforce Proficiency
- Website Optimization Techniques
- Strong Organizational Skills
- Analytical Problem Solving
- Effective Communication
- Team Leadership
- Responsive to Change
- Detail-Oriented Mindset
- Customer Engagement Upselling
Websites
Leadership And Volunteer Experience
- Grade Leader, Al's Pal's, 09/18, 2020, Supervisor for 3rd graders at multiple school locations within our university's community outreach program that provided after school programs for elementary school kids.
- New Member Educator, Alpha Delta Pi, 08/19, 2020, Oversaw the grades and school involvement of new members to ensure participation and adherence to guidelines, as well as assisted them in finding new opportunities on campus.
Timeline
Bartender Shift Manager
Innisfree Irish Pub
02.2024 - 02.2025
Legal Assistant
McMillen Law Firm
08.2023 - 10.2023
Disney College Program Intern
Walt Disney World Company
07.2023 - 01.2024
Bar Manager
Gallettes
07.2022 - 06.2023
Bachelor's of Science - Commerce and Business Administration, Marketing
University of Alabama
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