Summary
Overview
Work History
Education
Skills
Timeline
Server

Brianna Jimenez

Las Vegas,NV

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Applebee's Grill + Bar. Proficient in cash handling and POS systems, consistently delivering memorable dining experiences while maintaining a clean and welcoming atmosphere. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

10
10
years of professional experience

Work History

Server

Applebee's Grill + Bar
08.2023 - Current
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Chili's Restaurant
09.2020 - 07.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Dennys Restaurant
01.2016 - 07.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Amistad High School
Indio, CA
06.2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Applebee's Grill + Bar
08.2023 - Current

Server

Chili's Restaurant
09.2020 - 07.2023

Server

Dennys Restaurant
01.2016 - 07.2020

Amistad High School

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Brianna Jimenez