Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Johnson

Leesburg,GA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Server

Guang Zhou Chinese Restaurant
12.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Lee County High School
Leesburg, GA
05.2023

Skills

  • Table Setting Arrangements
  • Food Sales and Promotion
  • Dining Area Maintenance
  • Wine Pairings
  • To-Go Order Preparation
  • Dining Customer Service
  • Cash Handling
  • Menu Memorization
  • Menu Item Recommendation
  • Utensil Cleaning
  • Waiting Tables
  • Condiment Refilling
  • Dining Room Cleaning and Upkeep
  • To-Go Order Preparation
  • Cash Register Operations
  • Safe Food Handling
  • Food and Beverage Pairings
  • Tableside Service
  • Menu Presentation
  • Supply Restocking
  • Adaptable and Flexible
  • Cleanliness Standards
  • Phone Inquiries

Timeline

Server

Guang Zhou Chinese Restaurant
12.2019 - Current

High School Diploma -

Lee County High School
Brianna Johnson