Brianna Jones
San Leandro,CA
Summary
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service. Reliable Financial professional offering 10 years handling complex transactions in fast-paced settings. Personable and detail-oriented with commitment to accuracy and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Vault Teller
GardaWorlds
01.2016 - Current
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Caregiver
IHSS
02.2015 - Current
- Implemented fall prevention strategies within home environment by identifying hazards or obstacles that posed risk to patient safety.
- Transported clients to and from medical appointments with safety and efficiency.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Associate
Home Depot
10.2012 - 10.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Managed over 50 customer call per day
Education
Certificate - Medical Administrative Assitant
San Leandro Adult School
San Leandro02.2024
Certificate - Sterile Processing Technology
California Pacific College
Bay Area, Ca2019
High School Diploma -
San Leandro High School
San Leandro, CA2011
Skills
- Cash Control Guidelines
- Deposit and Withdrawal Management
- Cash Reporting
- Equipment Maintenance Procedures
- Tool Sterilizing
- Advanced Anatomy Knowledge
- Ability to work independently
- Process daily bank deposits
Timeline
Vault Teller
GardaWorlds
01.2016 - Current
Caregiver
IHSS
02.2015 - Current
Customer Service Associate
Home Depot
10.2012 - 10.2014
Certificate - Medical Administrative Assitant
San Leandro Adult School
Certificate - Sterile Processing Technology
California Pacific College
High School Diploma -
San Leandro High School
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