Jatayah Gaskins
East Orange,United States
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cash Vault Teller
Brinks Cash Logistics
08.2022 - Current
- Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
- Properly processed deposits for multiple inventories.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Counted, verified and handled bank deposits and armored car transactions.
Sanitation Worker/Team Leader
Wonder
09.2021 - 08.2022
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Inspected and monitored assigned areas to proactively address health and safety hazards.
Customer Service Representative
Affiliated Monitoring
06.2021 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Concierge/Security Officer
Planned Companies
03.2020 - 07.2020
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06.2009
Skills
- Cash Control Guidelines
- Security Protocols
- Cash Handling Expertise
- Conflict Resolution
- Cash Sorting
- Currency Identification
- Attention to Detail
- Numeric Aptitude
Certification
- Coach, Brink's Inc - Issued April 3, 2023
Timeline
Cash Vault Teller
Brinks Cash Logistics
08.2022 - Current
Sanitation Worker/Team Leader
Wonder
09.2021 - 08.2022
Customer Service Representative
Affiliated Monitoring
06.2021 - 09.2021
Concierge/Security Officer
Planned Companies
03.2020 - 07.2020
High School Diploma -
East Orange Campus High School
- Coach, Brink's Inc - Issued April 3, 2023
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