Brianna Killens
Largo
Summary
- I am currently a Shift supervisor for CVS PHARMACY and a Bartender !! I Have 10+ years experience In Customer Service, 7 + years Experienced Server in Hospitality, 6+ Years Bartending experience in High Volume fast paced establishments, 2y in Restaurant serving. I Am a team player, I get along very well with others I am bringing positive energy, dedication, and overall great work ethics! I am hardworking, fast learner and always ready to get the job done.
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS PHARMACY
Clearwater
04.2023 - Current
- My job description as a shift supervisor, I am responsible for opening and closing the store.
- I also do all price changing events planograms, ads. I do all computer work, also complete daily task using our IRONMAN.
- I am responsible for assisting customers with their needs that my cashiers are not able to provide.
- I handle all check/cash transactions such as bank deposits, counting Registers one by one insure each drawer is at an even balance. Complete bank drops filling out bank information for brinks to pick up.
- Keeping a clean and organized environment for our customers and employees.
Bartender
Crazy Girls
Largo
04.2024 - 10.2024
- Mixed cocktails and beverages for diverse customer preferences.
- Provided excellent customer service in a fast-paced environment.
- Managed inventory of liquor, mixers, and garnishes efficiently.
- Trained new bartenders on recipes and service standards.
- Handled cash and processed transactions with accuracy.
- Engaged customers with friendly conversation and drink recommendations.
- Collaborated with kitchen staff to ensure timely service delivery.
Server bartender
Diamond Dolls
Clearwater
06.2018 - 05.2024
- Mixed cocktails and beverages for diverse customer preferences.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Handled cash and processed transactions with accuracy.
- Engaged customers with friendly conversation and drink recommendations.
- Collaborated with kitchen staff to ensure timely service delivery.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender
Buffalo city
Clearwater
04.2023 - 09.2023
- Greeting customers as they enter the store. making sure customers are taken care of such as processing Returns, refunds or exchanges.
- Regularly cleaning the stores, front desk areas, registers and etc.
- Make new tags for Items missing tags, answering phones and assist customers with the help they need.
- Processing transactions using Credit/Debit/checks and cash on the POS system our store works with.
- Crafted innovative cocktails using fresh ingredients and seasonal flavors.
- Managed inventory of spirits, mixers, and garnishes for optimal stock levels.
- Provided excellent customer service through engaging interactions and timely order delivery.
- Resolved customer complaints promptly while ensuring a positive bar atmosphere.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Conducted inventory of supplies and restocked as needed.
- Checked identification of patrons to verify age requirements for purchasing alcohol.
- Used POS system to input orders, create checks and issue receipts.
- Informed customers about upcoming events at the venue.
Bartender
Brass Flamingo
New Port Richey
03.2016 - 06.2018
- Mixed cocktails and beverages for diverse customer preferences.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
Education
Diploma -
Dixie Hollins High School
Skills
- Team management
- Sales
- CASH
- Communication skills
- Leadership
- Customer service
- Restaurant Server
- Shift management
- Team collaboration
- Customer service expertise
- Strong multitasking
- Creative mixology
- Able to stand [number] hours
- Outgoing personality
- Memory retention
- Patience and tolerance
Personal Information
- Pinellas Park, FL
- Saint Petersburg, FL
- Clearwater, FL
- Title: Shift Supervisor
Timeline
Bartender
Crazy Girls
04.2024 - 10.2024
Bartender
Buffalo city
04.2023 - 09.2023
Shift Supervisor
CVS PHARMACY
04.2023 - Current
Server bartender
Diamond Dolls
06.2018 - 05.2024
Bartender
Brass Flamingo
03.2016 - 06.2018
Diploma -
Dixie Hollins High School