Brianna King
Gonzales,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Sales Representative
ATT
08.2022 - 01.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Senior Sales Representative
Ashley Home Furniture
05.2020 - 07.2022
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed new territories for expansion, resulting in increased market share.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Spearheaded product demonstrations and presentations to showcase the value of company offerings.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Attained top-ranking sales performance among peers through persistence, resilience, and strong prospecting skills.
Receptionist
Joe Blum Plumbing
07.2017 - 05.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Life Insurance Agent
American Income Life Insurance Company
05.2015 - 06.2017
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
Education
CompTIA A+, CompTIA Network+, CompTIA Security+ - Computer Information Systems
Unitech Training Academy
Houma, LA04.2024
Skills
- Records Management
- Process Improvement
- Customer Service
- Lead Generation
- Business Development
- Customer Retention
- Network Development
- Product Promotions
- Closing Techniques
- Upselling and Cross Selling
- CRM Proficiency
References
References available upon request.
Timeline
Sales Representative
ATT
08.2022 - 01.2023
Senior Sales Representative
Ashley Home Furniture
05.2020 - 07.2022
Receptionist
Joe Blum Plumbing
07.2017 - 05.2020
Life Insurance Agent
American Income Life Insurance Company
05.2015 - 06.2017
CompTIA A+, CompTIA Network+, CompTIA Security+ - Computer Information Systems
Unitech Training Academy
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