Brianna LaFontaine
Glenwood City,WI
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Goodwill Easter Seals MN
08.2016 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Managed scheduling for store shifts to accomplish proper staffing.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Implemented safety protocols for staff and customers alike, maintaining a secure retail environment at all times.
Preschool Teacher
KinderCare Learning Centers
05.2014 - 08.2016
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assistant Store Manager
Footlocker
11.2012 - 05.2014
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Kids Activities/ Operations
Lifetime Fitness
08.2010 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted in planning special events such as holiday celebrations or themed days, creating memorable experiences for both kids and parents.
Education
High School Diploma -
White Bear Lake Area High School
White Bear Lake, MN06-2012
Associate of Arts - Child Development Associate
Rasmussen University
Lake Elmo, MN08-2015
Skills
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Computer skills
- Active listening
- Decision-making
- Critical thinking
- Scheduling
- Multitasking and organization
- Inventory management
- Store merchandising
- Empathy
- Flexible and adaptable
Certification
- Forklift Training - 2016-present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
HybridRemoteImportant To Me
Work-life balanceCareer advancementWork from home optionPaid time off401k matchLanguages
English
Timeline
Assistant Store Manager
Goodwill Easter Seals MN
08.2016 - Current
Preschool Teacher
KinderCare Learning Centers
05.2014 - 08.2016
Assistant Store Manager
Footlocker
11.2012 - 05.2014
Kids Activities/ Operations
Lifetime Fitness
08.2010 - 08.2013
High School Diploma -
White Bear Lake Area High School
Associate of Arts - Child Development Associate
Rasmussen University
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