Brianna Lara
Pearland,TX
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Baylor St Luke's Medical Center
01.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Cashier/Bartender
Velvet Taco
08.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sales Representative
Revolve Marketing Executives
10.2022 - 11.2022
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
Hostess
Angelo's
08.2019 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Line Cook
The Cuban Flavor
01.2019 - 06.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
Menchie's Frozen Yogurt
04.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Elementary Education
San Jacinto College District
Houston, TXSkills
- Customer Service
- Insurance Verification
- Registration and Admissions
- Problem-Solving
- Payment Collection
- Cash Register Operation
- Payment Processing
- Cash Handling
- POS Systems
- Microsoft Word
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Baylor St Luke's Medical Center
01.2023 - Current
Sales Representative
Revolve Marketing Executives
10.2022 - 11.2022
Cashier/Bartender
Velvet Taco
08.2021 - 01.2023
Hostess
Angelo's
08.2019 - 03.2020
Line Cook
The Cuban Flavor
01.2019 - 06.2019
Cashier
Menchie's Frozen Yogurt
04.2017 - 05.2018
Associate of Arts - Elementary Education
San Jacinto College District
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