Brianna LeClaire
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Veterinary Technician & Receptionist
Dix Animal Hospital
Lincoln Park
02.2023 - 04.2026
- Assisted in performing routine examinations on various animal species.
- Administered vaccinations and medications as directed by veterinarians.
- Maintained accurate medical records for all patients, ensuring compliance with veterinary standards.
- Monitored anesthesia levels during surgical procedures.
- Educated pet owners on proper care and nutrition guidelines to promote animal health and well-being.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Collaborated with veterinary team to develop treatment plans.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Dispensed prescription medications upon request from veterinarians.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests, contributing to timely and effective care.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted with euthanasia according to veterinarian instructions.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Prepared and reviewed records and consent forms.
- Managed client appointments and scheduling for veterinary services.
- Assisted clients with inquiries and provided information on pet care.
- Processed patient records using veterinary management software.
- Handled billing and payment transactions for services rendered.
- Maintained cleanliness and organization of the reception area.
- Coordinated communication between clients and veterinary staff effectively.
- Prepared documentation for patient visits and treatments accurately.
- Provided information to clients about preventative care options for pets.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Processed payments from clients including cash, credit cards, and checks.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Worked with clients to processes all financial transactions.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Coordinated with other departments within the clinic to provide efficient service for customers.
Barista/Shift Leader
BIGGBY Coffee
Southgate
08.2015 - 02.2023
- Reconciled cash drawer daily to ensure accuracy
- Preparing and serving beverages/food to high Quality standards
- Resolving Customer Service complaints to maintain high Quality standards of excellence
- Maintained and restocked store inventory to support seamless operations
- Maintaining and restocking of store inventory
- Reconciled daily cash drawer to ensure accurate financial reporting
- Opening and closing of store
- Resolved customer service complaints to uphold high quality standards and enhance customer satisfaction
Assistant Manager
Wild Bill's Tobacco
Southgate
08.2020 - 11.2022
- Opening and closing of store
- Daily Cash drawer reconciliation
- Ensured store maintained quality cleanliness standards to enhance customer satisfaction
- Maintenance and restocking of store inventory
- Serving customers to provide an exceptional experience
- Resolving Customer Service complaints to maintain high Quality standards of excellence
- Resolved customer service complaints to uphold high standards of excellence and improve customer loyalty
- Assisted Store Manager with daily operations
Production Worker
Ford Motor Company
Wayne
11.2020 - 03.2022
- Assembled several automotive parts on two different car models to meet high quality standards for line assembly and productivity.
- Operated assembly line machinery to produce automotive components efficiently.
- Inspected finished products for quality compliance and safety standards.
- Collaborated with team members to streamline production processes.
Cashier/Customer Service
Tropical Smoothie Cafe
Woodhaven
09.2020 - 10.2020
- Reconciled cash drawer daily, opened and closed store, maintained quality cleanliness standards, served customers to enhance overall experience.
- Processed customer transactions efficiently at Tropical Smoothie Cafe.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of the dining area and workstations.
Ventilator Assembly
Ford Motor Company
Rawsonville
05.2020 - 08.2020
- Completed a temporary assignment for a ventilator project at Ford Motor Company, building and testing ventilators to meet high-quality standard specifications.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Title Processor
Michigan Title
Taylor
05.2019 - 08.2019
- Reviewed and organized title document applications to ensure accuracy before final submission for mortgage closing.
- Reviewed and verified title documents for accuracy and completeness.
- Coordinated communication between clients, lenders, and real estate agents.
- Prepared closing documents for residential and commercial transactions.
Waitress
Wild Coney & Grill
Southgate
05.2018 - 08.2018
- Served food/beverages, maintained cleanliness standard, stocked inventory, managed phone ordering and prepared To-go orders.
- Provided exceptional customer service in fast-paced dining environment.
- Took accurate food and drink orders from guests.
- Maintained cleanliness and organization of dining area and tables.
Hostess
Texas Roadhouse
Taylor
03.2018 - 08.2018
- Greeted and seated customers to ensure welcoming atmosphere, set up rooms for large parties to accommodate events, opened and closed restaurant to maintain operational flow.
- Greeted and welcomed guests with friendly, attentive service.
- Managed reservation systems to optimize seating arrangements and wait times.
- Coordinated with servers to ensure smooth table turnover and guest satisfaction.
Education
High school Diploma -
Theodore Roosevelt High School
Wyandotte, MISkills
- Veterinary recordkeeping
- Client communication
- Exceptional Customer Service
- Inventory
- Adherence to high Quality standards
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Active Listening
- Effective communication
- Patience and resilience
- Veterinary leadership
- Teamwork and collaboration
- Problem-solving
Certification
Driver's License
Willing To Relocate
- Trenton, MI
- Wyandotte, MI
- Taylor, MI
Personal Information
Authorized To Work: US
Timeline
Veterinary Technician & Receptionist
Dix Animal Hospital
02.2023 - 04.2026
Production Worker
Ford Motor Company
11.2020 - 03.2022
Cashier/Customer Service
Tropical Smoothie Cafe
09.2020 - 10.2020
Assistant Manager
Wild Bill's Tobacco
08.2020 - 11.2022
Ventilator Assembly
Ford Motor Company
05.2020 - 08.2020
Title Processor
Michigan Title
05.2019 - 08.2019
Waitress
Wild Coney & Grill
05.2018 - 08.2018
Hostess
Texas Roadhouse
03.2018 - 08.2018
Barista/Shift Leader
BIGGBY Coffee
08.2015 - 02.2023
High school Diploma -
Theodore Roosevelt High School