Brianna Lepere
Orono,ME
Summary
Dynamic professional with a proven track record at Stillwells Ice Cream, where I enhanced customer satisfaction and resolved staff conflicts, showcasing strong team collaboration and effective time management. Skilled in POS software and adaptable to change, I excel in fast-paced environments, prioritizing customer service and operational excellence.
Overview
5
5
years of professional experience
Work History
Host
Bernies Beach Bar
05.2024 - Current
Tanning Consultant
Suntancity
11.2022 - 02.2024
Shift Leader
Playa Bowls
06.2021 - 06.2023
Manager
Stillwells Ice Cream
04.2019 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- trained new employees.
Education
Sports Management - Business And Managment
University of Maine
Orono, MESkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- POS Software
- Cleaning and sanitation
- Food safety understanding
Timeline
Host
Bernies Beach Bar
05.2024 - Current
Tanning Consultant
Suntancity
11.2022 - 02.2024
Shift Leader
Playa Bowls
06.2021 - 06.2023
Manager
Stillwells Ice Cream
04.2019 - 05.2022
Sports Management - Business And Managment
University of Maine
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