Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BRIANNA LOPEZ

Eagle Pass,TX

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

8
8
years of professional experience

Work History

Records Clerk

Deployed Services
Carrizo Springs, Texas
10.2023 - 04.2024
  • Fulfilled requests for files to accommodate records needs across organization
  • Processed and maintained confidential records and documents in accordance with established procedures
  • Performed data entry and file maintenance to keep entire records system current and accurate
  • Sorted or classified information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order
  • Resolved any issues concerning missing or incorrect information found in the system
  • Organized physical and digital files for easy retrieval of information
  • Performed general office activities, such as typing, answering telephones, operating office machines, processing mail, and securing confidential materials.
  • Performed quality control checks to ensure accuracy of information entered into database.
  • Retrieved requested files from archives as needed.
  • Implemented new filing system and created updated forms.

Dispatcher Office Assistant

Medi-Cab Express Of Texas
Eagle Pass, Texas
05.2021 - 10.2023
  • Directed dispatching
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with training new hires on dispatcher procedures and protocols.
  • Compiled reports on vehicle usage, delivery times and route performance metrics.
  • Organized and maintained filing systems for documents related to the dispatch office.
  • Developed strategies for improving communication among drivers, customers and dispatchers.
  • Provided customer service support to clients seeking assistance with transportation services.
  • Created daily logs of dispatched vehicles and personnel.
  • Assisted organizational efforts by filing, entering data and answering phones.

Stock Room Associate

JCPenney - 455
Eagle Pass, Texas
07.2016 - 10.2018
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards
  • Performed daily administrative tasks such as filing paperwork, scheduling appointments, updating databases
  • Utilized effective problem-solving techniques to quickly resolve customer complaints or inquiries
  • Developed efficient processes for managing incoming calls and emails in a timely manner
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Shelved new and returned inventory according to proper storage procedures
  • Maintained fitness in order to move merchandise efficiently and safely
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.

Education

Certified Medical Assistant, Phlebotomist, EKG Technician - Not Active

Southwest Texas Junior College
Eagle Pass, TX
01-2019

High School Diploma -

C C Winn High School
Eagle Pass, TX
05-2016

Some College (No Degree) -

Southwest Texas Junior College
Uvalde, TX

Skills

  • Appointment Scheduling
  • Phone answering
  • File Retrieval
  • Document Scanning
  • Records Management
  • Filing systems expertise
  • Filing System Organization
  • Clerical skills
  • Electronic Archiving
  • File Management
  • Microsoft Office
  • Attention to Detail
  • Confidential Materials Handling
  • Critical Thinking
  • Data Entry
  • Fast Learner
  • Office Support
  • Dependable and Responsible

Languages

English
Professional
Spanish
Professional

Timeline

Records Clerk

Deployed Services
10.2023 - 04.2024

Dispatcher Office Assistant

Medi-Cab Express Of Texas
05.2021 - 10.2023

Stock Room Associate

JCPenney - 455
07.2016 - 10.2018

Certified Medical Assistant, Phlebotomist, EKG Technician - Not Active

Southwest Texas Junior College

High School Diploma -

C C Winn High School

Some College (No Degree) -

Southwest Texas Junior College

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BRIANNA LOPEZ