Brianna Lujan

I conducted training needs and led service training to teach staff on restaurant facts food handling procedures and techniques for maximizing efficiency

• Established and maintained positive relationships with trainees to drive successful learning outcomes.
• Taught servers to memorize menu ingredients and provide information on preparation methods.

• Checked in with clients to confirm comfort throughout appointments and services.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Increased client satisfaction by providing excellent customer service.
• Helped prepare clients for hair service.
• Prepared and mixed color formulas for clients' hair.
• Massaged clients' scalp during shampoos.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.