Brianna Marin

• Completed routine maintenance and repair.
• Conducted testing of software and systems to ensure quality and reliability.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Greeted potential tenants and provided information about the property.
• Provided guidance and support to leasing staff members when needed.
• Performed regular walkthroughs of vacant units prior to leasing them out.
• Built brand loyalty by delivering stellar leasing experience to residents.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Assist in maintaining a high occupancy.

• Complete daily service requests and follow up.

• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.

• Process Applications and renewals

• Resident Retention

• Shopped competitive properties

• Qualify, determine needs and preferences, professionally present the property and apartment homes.

• Complete all lease applications and participate in the verification of application.

• Meet and exceed monthly goals with a great closing ratio.

• Complete community incident reports required by company policy.

• Accept rents and complete deposits.

• Organize and file all applicable reports, paperwork and leases.

• Walk all apartments prior to move in dates.

• Assist with 30/60/90 day forecast

• Marketing completed daily. Includes updating all websites used for advertising and outreach marketing.

• Prioritize rental property turnover.

• Attended monthly safety meetings.

• Collaborated with team members to meet daily quotas and improve overall productivity on the line.
• Participated in training sessions to enhance skills and knowledge.
• Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
• Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
• Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
• Maintained a clean and organized work area throughout shift operations.