Brianna Marroquin
Spring,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Beverage Cart Attendant
Pines Bar & Grill, INC
10.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Receptionist Administrator
Prestige Portraits By Lifetouch
06.2019 - 01.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
Ice Cream Server
Bruster's Real Ice Cream
08.2018 - 05.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Landscaper
G.M Landscaping Company
01.2016 - 01.2017
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Associate of Science - Nursing
Lonestar College System
2515 TX-249 S, Houston TX 7707005.2022
High School Diploma -
Klein High School
Klein, TX05.2019
Skills
- Beverage Preparation
- Reliability and punctuality
- Order Accuracy
- Excellent customer service
- Cleanliness and sanitation
- Proper lifting techniques
- Safe Food Handling
- Efficient work habits
- Flexible Schedule
- Alcohol awareness
Accomplishments
My greatest accomplishment would be receiving my black belt in taekwondo. It took 4 long years of hard work, self discipline, and strength. Not only did I learn self defense, but skills that have helped build my character.
Timeline
Beverage Cart Attendant
Pines Bar & Grill, INC
10.2020 - Current
Receptionist Administrator
Prestige Portraits By Lifetouch
06.2019 - 01.2020
Ice Cream Server
Bruster's Real Ice Cream
08.2018 - 05.2019
Landscaper
G.M Landscaping Company
01.2016 - 01.2017
Associate of Science - Nursing
Lonestar College System
High School Diploma -
Klein High School
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