Brianna Martell
Sales Assosiate
El Paso,TX
Summary
Dynamic sales associate with a proven track record at JCPenney, excelling in customer service and product sales. Recognized for boosting customer satisfaction and loyalty through effective communication and problem-solving skills. Achieved consistent sales targets by leveraging teamwork and a deep understanding of customer needs, fostering a welcoming shopping environment.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Associate
JCPenney
El Paso, Texas
04.2025 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Full Time Sales Assoiate
Burlington
10.2024 - 04.2025
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate /Retail Cashier
Big 5 Sporting Goods
10.2023 - 10.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Eastwood High School
El Paso, United States06.2023
No Degree - Kinesiology
El Paso Community College
El Paso, TX06-2027
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Time management
Multi-tasking strength
Problem-solving
Client service
Verbal/written communication
Sales training
Outgoing personality
Timeline
Sales Associate
JCPenney
04.2025 - Current
Full Time Sales Assoiate
Burlington
10.2024 - 04.2025
Sales Associate /Retail Cashier
Big 5 Sporting Goods
10.2023 - 10.2024
High School Diploma -
Eastwood High School
No Degree - Kinesiology
El Paso Community College
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