Brianna Martin
Homosassa,FL
Summary
Detail-oriented healthcare administrative professional with experience in medical records management/ROI, Medicaid eligibility, insurance payment posting, provider credentialing, and Human Resources support. Experienced in managing complex documentation, maintaining electronic health records (EHRs), ensuring HIPAA and regulatory compliance, and collaborating with healthcare providers, insurance companies, and government agencies. Known for accuracy, organization, and delivering efficient administrative support in high-volume healthcare environments.
Overview
8
8
years of professional experience
Work History
Payment Posting Specialist
Greenbrook TMS
10.2025 - 05.2026
- Processed insurance payments and contractual adjustments accurately through electronic and manual posting methods.
- Reconciled patient accounts by investigating and resolving payment discrepancies to maintain billing accuracy.
- Reviewed insurance remittances (ERAs/EOBs) to ensure payments were applied according to payer guidelines.
- Maintained accurate patient account balances through timely payment posting and account reconciliation.
- Collaborated with billing and insurance teams to resolve payment variances and outstanding account issues.
Health Information Specialist
Greenbrook TMS
12.2024 - 10.2025
- Managed patient medical records and insurance documentation while maintaining strict HIPAA compliance.
- Processed medical records requests through a ticketing system, documenting completed actions and ensuring timely fulfillment.
- Collaborated with physicians, nurses, and clinical staff to maintain accurate patient documentation and update health records.
- Assisted the Accounts Receivable department with claims processing to support timely reimbursement.
- Maintained electronic health records (EHR), ensuring accurate documentation, secure data management, and efficient record retrieval.
Medical Records Specialist
Mindful Health Solutions
01.2023 - 07.2024
- Processed and tracked release of information (ROI) requests from patients, healthcare providers, insurance companies, attorneys, and other authorized third parties while meeting established turnaround times.
- Reviewed medical records for accuracy, completeness, and compliance before releasing information, ensuring adherence to HIPAA and organizational policies.
- Processed subpoenas, court orders, and other legal requests for medical records, verifying required documentation and authorization prior to release.
- Responded to patient, provider, and legal representative inquiries regarding the status and availability of medical records.
- Safeguarded confidential patient information by managing secure record transfers and maintaining compliance with HIPAA and applicable regulations.
Medical Records Clerk
Citrus Cardiology Consultants
09.2021 - 10.2022
- Processed release of information (ROI) requests from outside healthcare providers in compliance with facility policies and applicable state and federal regulations.
- Verified patient authorizations and obtained required signatures before requesting or releasing protected health information.
- Uploaded physician progress notes, histories, physicals, and other clinical documentation into the electronic health record (EHR), ensuring accurate and complete patient records.
- Reviewed medical charts for completeness and identified missing or inaccurate documentation for correction.
- Maintained the confidentiality and security of patient records by adhering to HIPAA requirements and organizational privacy policies.
- Entered and maintained patient information within electronic health record systems and electronic filing databases to support accurate record management.
Medical Records Clerk
Arbor Trail Nursing And Rehab Center
04.2020 - 06.2021
- Maintained confidential patient, employee, and provider records while ensuring compliance with HIPAA and organizational privacy standards.
- Collaborated with Human Resources, Medical Staff Services, and clinical departments to support onboarding, credentialing, and compliance initiatives.
- Managed multiple priorities by coordinating medical records requests, credentialing documentation, and administrative support in a fast-paced healthcare environment.
- Utilized electronic health record (EHR), credentialing, and HR systems to maintain accurate documentation and support daily operations.
Medicaid Processor
Medicaid Done Right
05.2018 - 01.2020
- Determined Medicaid eligibility for long-term care applicants across eight assigned regions by reviewing financial and medical documentation in accordance with state and federal regulations.
- Collected, verified, and analyzed application documentation to ensure accuracy, completeness, and compliance throughout the Medicaid eligibility process.
- Utilized multiple computer systems and databases to obtain, review, and track required documentation supporting Medicaid applications.
- Served as the primary liaison between medical facilities and federal, state, county, and local agencies, facilitating timely communication and resolution of application requirements.
- Maintained detailed case notes and provided regular status updates to healthcare facilities regarding residents' Medicaid application progress.
- Prepared reports and supported the Recertification Team by monitoring case activity and assisting with ongoing Medicaid eligibility reviews.
- Trained and mentored new employees on regional Medicaid policies, application procedures, documentation requirements, and system workflows.
Education
High School Diploma -
River Ridge High School
New Port Richey, FL05.2018
Skills
- Effective communication skills
- HIPAA compliance
- Accurate data entry
- Insurance verification
- Electronic health records
- Health information exchange
- Medical record auditing
- Time management
Timeline
Payment Posting Specialist
Greenbrook TMS
10.2025 - 05.2026
Health Information Specialist
Greenbrook TMS
12.2024 - 10.2025
Medical Records Specialist
Mindful Health Solutions
01.2023 - 07.2024
Medical Records Clerk
Citrus Cardiology Consultants
09.2021 - 10.2022
Medical Records Clerk
Arbor Trail Nursing And Rehab Center
04.2020 - 06.2021
Medicaid Processor
Medicaid Done Right
05.2018 - 01.2020
High School Diploma -
River Ridge High School