Brianna Morillo
Cartersville,GA
Summary
Accomplished Supervisor with a proven track record at the United States Navy, excelling in team building and complex problem-solving. Demonstrated ability to enhance operational efficiency, foster professional relationships, and drive business development. Skilled in quantitative analysis and maintaining meticulous attention to detail, as well as significantly contributing to organizational success.
Overview
9
9
years of professional experience
Work History
SUPERVISOR
United States Navy
Groton, Connecticut
02.2020 - 09.2023
- Trained new employees on company policies, procedures, and work ethics.
- Supervised and coordinated staff activities to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
SALES ASSOCIATE
Malloves Jewelers (part-time)
Waterford, Connecticut
09.2020 - 09.2022
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept the work area clean, organized, and free of clutter always.
- Processed returns, exchanges, and refunds following company policies.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Operated cash register and POS to process sales transactions and handle payments.
Supervisor
United States Navy
Virginia Beach, Virginia
06.2018 - 02.2020
- Maintained professional working relationships and promoted open lines of communication with staff.
- Conducted regular meetings with team members to discuss progress, debriefs, address concerns, and set goals.
- Resolved conflicts between employees and departments.
- Enforced federal, state, local, and command rules for safety and operations.
- Oversaw daily operations of the department, including personnel management, budgeting, and scheduling.
REPAIR PARTS PETTY OFFICER
United States Navy
Sasebo, Japan
02.2015 - 06.2018
- Maintained detailed documentation of all equipment repairs, modifications, inspections, tests, and certifications.
- Organized and maintained records of all incoming and outgoing parts.
- Verified part availability before placing orders to suppliers or vendors.
- Implemented an effective system for tracking inventory levels, reducing costs associated with excess materials by 20%.
- Provided superior customer service when dealing with inquiries from internal or external customers regarding repair parts requests.
Education
BACHELOR OF SCIENCE (B.S.) IN GENERAL PSYCHOLOGY CANDIDATE -
Kennesaw University
Kennesaw, Georgia12.2025
ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -
Saint Leo University
Saint Leo, Florida07.2022
Mount Vernon High School
06.2014
Skills
- Business Development
- Quantitative skills
- Team building
- Professional Demeanor
- Complex Problem-Solving
- Schedule development
- Attention to Detail
Languages
Spanish
References
References available upon request
Timeline
SALES ASSOCIATE
Malloves Jewelers (part-time)
09.2020 - 09.2022
SUPERVISOR
United States Navy
02.2020 - 09.2023
Supervisor
United States Navy
06.2018 - 02.2020
REPAIR PARTS PETTY OFFICER
United States Navy
02.2015 - 06.2018
BACHELOR OF SCIENCE (B.S.) IN GENERAL PSYCHOLOGY CANDIDATE -
Kennesaw University
ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -
Saint Leo University
Mount Vernon High School
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