Brianna Martinez
Huntington Beach,CA
Summary
Experienced customer service professional with a proven track record at Chick-fil-A for enhancing team performance through effective training and positive reinforcement. Excelled in customer service and sales at L’Oreal, demonstrating exceptional communication skills and a strong work ethic. Strong dynamic personality, utilizing my bilingual skills in Spanish and English. Highly organized, creative, and adept at solving problems in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Trainer
Chick-fil-A
Westminster, CA
05.2021 - 09.2023
- Contributed to the success of Chick-fil-A by training new team members, as well as developing existing team members, by positively reinforcing successful performance and giving respectful, encouraging coaching as needed.
- The trainer is responsible for modeling and acting with integrity, honesty, and knowledge in such a way that promotes the culture, values, and mission of Chick-fil-A.
Vendor Representative
L’Oreal
Mission Viejo, CA
12.2024 - 12.2024
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Promoted and demonstrated a variety of fragrances to customers.
- Assisted customers in selecting fragrances based on their preferences.
- Restocked and organized perfume displays to maintain product availability.
Education
High School Diploma -
Valley Vista High School
Fountain Valley, CA06.2023
Associate Degree In Early Childhood Education - Child Development
Goldenwest College
Huntington Beach, CASkills
- Bilingual, English and Spanish
- Excellent communication skills
- Food Handler Certified
- Work well as a team or independently
- Great customer service
- Highly creative
- Organized
- Punctual
- Flexible and dependable
- Ability to work in a fast paced environment
- Strong work ethic
- Professional
- Critical thinking and problem solving
Volunteer work
- Children’s hospital
- Beach clean ups
- Breast cancer awareness walk
- Tree planting
- Volunteering for church
Languages
English, Spanish
Native or Bilingual
Timeline
Vendor Representative
L’Oreal
12.2024 - 12.2024
Trainer
Chick-fil-A
05.2021 - 09.2023
High School Diploma -
Valley Vista High School
Associate Degree In Early Childhood Education - Child Development
Goldenwest College