Brianna Moore
florissaint,MO
Summary
Detail-oriented professional with a diverse background in healthcare. Known for strong customer service and teamwork abilities, successfully managing patient flow and administrative tasks to enhance clinic efficiency and patient care.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Medical Assistant
Washington University
09.2024 - 04.2026
- Scheduled appointments and managed patient flow to optimize clinic operations.
- Coordinated referrals and follow-up appointments to enhance continuity of care.
- Supported administrative tasks, including insurance verification and billing processes.
- Collaborated with healthcare team to ensure high-quality patient care delivery across departments.
Medical Assistant
BJC Healthcare - Christian Hospital
03.2023 - 09.2024
- Assisted physicians with patient examinations and procedures, ensuring comfort and safety.
- Prepared and maintained medical instruments and equipment for use in clinical settings.
- Documented patient histories, vital signs, and other relevant information in electronic health records.
- Educated patients on medication usage, treatment plans, and preventive care measures.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Coordinated schedules and appointments for multiple teams to optimize workflow efficiency.
- Managed time-sensitive requests while ensuring all deadlines were met consistently.
Pharmacy Technician
Walmart
05.2020 - 09.2023
- Processed prescription orders accurately and efficiently in a high-volume pharmacy environment.
- Assisted pharmacists in patient consultations and medication management strategies.
- Maintained inventory levels, ensuring timely restocking of medications and supplies.
- Trained and mentored junior technicians on pharmacy procedures and customer service best practices.
Education
High School Diploma -
Mccluer North High School
Florissant 05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Prescription filling
- Insurance verification
- Customer support
- Data entry
- Customer satisfaction
Accomplishments
- Recognized for outstanding dedication to patient care.
- Facilitated the implementation of a new drug inventory system.
Certification
- CMA - Certified Medical Assistant
- CPhT - Certified Pharmacy Technician
Timeline
Medical Assistant
Washington University
09.2024 - 04.2026
Medical Assistant
BJC Healthcare - Christian Hospital
03.2023 - 09.2024
Pharmacy Technician
Walmart
05.2020 - 09.2023
High School Diploma -
Mccluer North High School