Summary
Overview
Work History
Education
Skills
Timeline
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BRIANNA OBREGON

BRIANNA OBREGON

Fort Worth

Summary

Dynamic Bartender Shift Manager with proven expertise in customer service, inventory control, and team training.

Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

6
6
years of professional experience

Work History

Bartender Shift Manager

Reservoir-Bar, Patio and Kitchen
Fort Worth, TX
10.2021 - Current
  • Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
  • Trained and mentored new bartenders in cocktail preparation and customer service standards.
  • Developed efficient workflows to enhance service speed during peak hours.
  • Managed inventory levels, placing orders and minimizing waste through accurate tracking.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.

Bartender

BoomerJacks Bar and Grill
Fort Worth, TX
09.2020 - 09.2021
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

No Degree - Business Administration And Management

Tarrant County College
Fort Worth, TX
05-2027

High School Diploma -

Burleson High School
Fort Worth, TX
06-2017

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS system operation
  • Employee coaching
  • Promotions and events
  • Beverage making
  • Liquor restocking
  • Customer service
  • Suggestive selling
  • Outgoing personality
  • Engaging personality
  • New hire training

Timeline

Bartender Shift Manager

Reservoir-Bar, Patio and Kitchen
10.2021 - Current

Bartender

BoomerJacks Bar and Grill
09.2020 - 09.2021

No Degree - Business Administration And Management

Tarrant County College

High School Diploma -

Burleson High School