Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
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Brianna Ojeda

North Fort Myers,FL

Summary

Dedicated professional with strong relationship-building and time management abilities in dynamic settings. Expertise in delivering accurate customer service and fostering satisfaction. Committed to understanding customer needs and enhancing loyalty.

Overview

7
7
years of professional experience

Work History

Server

Miller's Ale House
Fort Myers, FL
04.2024 - Current
  • Accurately processed customer orders in a timely manner.
  • Communicated with kitchen staff regarding allergies and special requests.
  • Operated POS terminals to input orders and calculate totals.
  • Enforced age restrictions for alcohol consumption by verifying identification.
  • Collaborated with hosts, bussers, and kitchen staff to enhance service delivery.

Assistant Hairstylist

Fiore + Ela Salon
Fort Myers, FL
03.2021 - 03.2023
  • Ensured proper sterilization of all equipment prior to use.
  • Utilized POS system for efficient customer check-out after services.
  • Demonstrated expertise in contemporary hair trends and styles.
  • Assisted hairstylists with shampooing, conditioning, and styling clients' hair.
  • Participated in workshops and seminars focused on advanced hairstyling techniques.
  • Applied extensions using various methods to enhance clients' hairstyles.
  • Adhered to safety protocols during chemical services including coloring and bleaching.
  • Prepared dyes and color solutions following established guidelines.

Server

Texas Roadhouse
Orange City, FL
01.2019 - 02.2021
  • Accurately processed orders using cash register and point-of-sale system.
  • Maintained knowledge of daily specials, new menu items, and promotions.
  • Executed opening and closing duties, including setting up dining area and restocking supplies.
  • Demonstrated enthusiasm and expertise regarding restaurant menu and products.
  • Promoted desserts, appetizers, and specialty drinks to maximize sales performance.
  • Facilitated training sessions for new servers to improve team efficiency.

Education

Cosmetology -

Paul Mitchell The School
Fort Myers, FL
08-2022

High School Diploma -

North Fort Myers High School
North, SC
04-2019

Some College (No Degree) - Science / Business Management

Stetson University
DeLand, FL

Skills

  • Time management
  • Attention to detail
  • Sales proficiency
  • Customer consulting and service
  • Advanced communication
  • Compliance management
  • Team collaboration
  • Bilingual proficiency

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Server

Miller's Ale House
04.2024 - Current

Assistant Hairstylist

Fiore + Ela Salon
03.2021 - 03.2023

Server

Texas Roadhouse
01.2019 - 02.2021

Cosmetology -

Paul Mitchell The School

High School Diploma -

North Fort Myers High School

Some College (No Degree) - Science / Business Management

Stetson University

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