Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Parris

Miami

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable through leveraging results-driven initiatives. Very passionate about teaching, training, and developing others. A leader that possess a great detail of leadership skills, a focus on customer service, and accountability. Organized and detail oriented. Driven by core values of loyalty, trust, work ethic, and dependability.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Starbucks
03.2024 - Current
  • Supervised daily operations to ensure efficient store performance and customer satisfaction.
  • Trained and mentored staff, enhancing team productivity and service quality.
  • Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
  • Developed promotional displays that increased product visibility and drove sales growth.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Store Team Lead

Party City
05.2021 - 11.2023
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Streamlined store operations for increased efficiency by implementing effective management strategies.
  • Boosted sales performance with targeted marketing initiatives and attractive merchandise displays.
  • Trained new team members, fostering a positive work environment and promoting teamwork.
  • Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.

Operations Supervisor

Bath & Body Works
08.2018 - 05.2021
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Motivated and trained employees to maximize team productivity.

Sales Supervisor

Champs Sports
08.2018 - 10.2019
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.

Sales Associate

Steven Madden
08.2017 - 06.2018
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Bachelor of Arts - Philosophy And Sociology

University Of Miami
05.2023

Associate of Arts - Philosophy

Miami Dade College
06.2020

High School Diploma -

William H Turner Technical Arts High School
06.2018

Skills

  • Delegation skills
  • Emotional intelligence
  • Problem-solving abilities
  • Team building
  • Interpersonal skills
  • Cross-functional collaboration
  • Analytical thinking
  • Adaptability and flexibility
  • Coaching and Mentoring
  • Budgeting and Finance

Timeline

Assistant Store Manager

Starbucks
03.2024 - Current

Store Team Lead

Party City
05.2021 - 11.2023

Operations Supervisor

Bath & Body Works
08.2018 - 05.2021

Sales Supervisor

Champs Sports
08.2018 - 10.2019

Sales Associate

Steven Madden
08.2017 - 06.2018

Associate of Arts - Philosophy

Miami Dade College

High School Diploma -

William H Turner Technical Arts High School

Bachelor of Arts - Philosophy And Sociology

University Of Miami

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