Connor Furnish
Blanchester
Summary
Retail professional with solid track record in leading sales teams and streamlining retail operations. Known for effectively managing staff, improving customer experiences, and increasing sales. Highly focused on team collaboration and achieving measurable results, adaptable to changing retail demands. Expertise in inventory management and staff training.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dominos's Pizza
01.2020 - 04.2022
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Store Manager
Dominos's Pizza
04.2022 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Assistant Store Manager
Tradehome Shoes Inc.
01.2023 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Store Manager
Domino's Pizza
06.2024 - 08.2024
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales Supervisor
Designer Shoe Warehouse
08.2024 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Blanchester High School
Blanchester, OH05-2021
Skills
- Customer service
- Inventory control
- Staff management
- Sales expertise
- Delegation skills
- Display maintenance
- Team building
- Scheduling
- Excellent communication
- Marketing
Languages
Spanish
Limited Working
Interests
- Animal Care
- Hiking
- Music
- Auto Repair/Restoration
- Gym Workouts
- Kayaking
- Video Gaming
- Shoes
Timeline
Sales Supervisor
Designer Shoe Warehouse
08.2024 - Current
Store Manager
Domino's Pizza
06.2024 - 08.2024
Assistant Store Manager
Tradehome Shoes Inc.
01.2023 - 06.2024
Store Manager
Dominos's Pizza
04.2022 - 12.2022
Assistant Store Manager
Dominos's Pizza
01.2020 - 04.2022
High School Diploma -
Blanchester High School
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