Brianna Pearson
Baltimore,MD
Summary
Detail-oriented professional with a strong background in customer service and point-of-sale systems. Skilled in resolving customer inquiries efficiently and ensuring high-quality service delivery.
Dynamic customer service representative with experience in processing transactions and addressing customer concerns. Known for attention to detail and effective communication skills, contributing to enhanced customer satisfaction and streamlined operations.
Customer-focused professional with background in customer service sales representation. Possess comprehensive knowledge of customer relations, conflict resolution, and product promotion tactics. Exhibit strong communication and interpersonal skills to foster long-lasting relationships with customers. Previous roles have resulted in increased customer satisfaction ratings and improved brand reputation through consistent high-quality service delivery.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
Customer Service Sales Representative
Walmart
Baltimore, MD
05.2018 - 10.2018
- Assisted customers with product selection and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively and professionally.
Packing, Shipping, and Receiving Assembler
Amazon
Baltimore, Md
01.2016 - 08.2017
- Assembled packages according to specifications for efficient shipping.
- Operated packaging machinery to ensure timely and accurate processing.
- Inspected incoming shipments for quality and accuracy before distribution.
Education
Dover High School
Dover, DESkills
- Customer service
- Point-of-sale systems
- Package assembly
- Quality inspection
Timeline
Customer Service Sales Representative
Walmart
05.2018 - 10.2018
Packing, Shipping, and Receiving Assembler
Amazon
01.2016 - 08.2017
Dover High School