Brianna Pelaez

• Worked flexible schedule and extra shifts to meet business needs.
• Providing excellent communication and customer service for any issues or discrepancies.
• Stocking shelves and maintaining organization within the store.
• Greeted customers entering store and responded promptly to customer needs

•Implementing strict cleaning protocol to prevent spread of disease ( sweeping, mopping, pressure washing, etc)

•Handling issues and answering questions for kennel staff

•Providing accurate information to potential adopters

•Facilitating adoptions and fosters by completing paperwork, gathering supplies, and counseling adopters/fosters

•Dispensing medication and monthly prevention to dogs and cats at facility

•Vaccinating dogs and cats both in foster and at facility

•Administering fluids to sick dogs under direction of staff veterinarian

•Restraining animals for vaccinations

•Caring for dogs in isolation (experienced with Parvo treatment, mange, upper respiratory, etc)

•Providing first aid to dogs after any incidents that may have occurred

•Providing first aid to kennel staff

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.