Detail-oriented and results-driven professional seeking to contribute strong billing accuracy, financial reconciliation, and customer service skills in a dynamic team environment. Backed by proven success at Mt. Kisco Chevrolet Cadillac, with strengths in leadership, communication, and operational efficiency in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Biller
Mt. Kisco Chevrolet Cadillac
Mt. Kisco, USA
10.2022 - Current
Managed accurate billing for all new and used vehicle sales, including comprehensive profit analysis, setup of receivables and liabilities, and precise calculation of sales commissions.
Conducted thorough investigations and resolved complex billing discrepancies to maintain accuracy and integrity of vehicle sales transactions.
Verified contract documentation for accuracy and efficiently processed pay-off checks related to trade-ins, ensuring seamless transaction completion.
Reconciled monthly financial statements and ledgers to guarantee alignment with accounting standards and company policies.
Shift Supervisor
CVS
Carmel, USA
11.2020 - 10.2022
Supported daily office operations by managing records, reviewing documentation for accuracy, and resolving administrative or procedural issues.
Handled financial transactions including payment reconciliation, cash balancing, and deposit preparation, ensuring compliance with financial policies and confidentiality standards.
Delegated tasks and provided guidance to team members, ensuring smooth workflow and maintaining service quality in the absence of senior leadership.
Delivered consistent, student-focused service by addressing inquiries, providing clear information, and ensuring a positive and supportive experience.
Assistant Store Manager
CVS
Bronxville, USA
03.2020 - 05.2020
Provided personalized guidance on payment options and financial transactions while maintaining accuracy, confidentiality, and compliance with policies.
Analyzed sales and operational data to identify trends and implement solutions that improved financial performance and customer experience.
Resolved complex customer concerns by researching account details and navigating internal systems to deliver accurate, timely solutions.
Trained and supervised team members in effective communication, conflict resolution, and customer service best practices.
Education
Bachelor of Science in Accounting - Speech, Communication, Finance, Tax, Business Management
Benedict College
Columbia, SC
05-2018
Skills
Project management
Data analysis
Leadership and communication
Attention to detail
Customer service
Billing accuracy
Profit analysis
Financial reconciliation
Accomplishments
National Honors Society of Academic Achievement
Alpha Kappa Alpha Sorority
Presidential Scholarship Recipient
HBCU Graduate
Community Participant - Daycare Volunteer, Fundraiser
Benedict College Marching Band Dancer
2016-17 Carolina Cougars Lady Cats Dance Team
References
Tammie O’Neal - +1 (646) 996-0153
Robert Tomascak - +1 (203) 297-4273
Stacey Council - (914) 837-6972
Timeline
Biller
Mt. Kisco Chevrolet Cadillac
10.2022 - Current
Shift Supervisor
CVS
11.2020 - 10.2022
Assistant Store Manager
CVS
03.2020 - 05.2020
Bachelor of Science in Accounting - Speech, Communication, Finance, Tax, Business Management