Vanessa Gadson
Pueblo,Colorado
Summary
Customer support associate with three years of autonomous work-from-home experience. Experience in various backgrounds of work, which highlights my ability to adapt to any environment. Interested in long-term employment as a Medical Coder or biller.
Overview
7
7
years of professional experience
Work History
Biller
Medride
03.2023 - Current
- Bill claims for Medicaid ambulatory and wheelchair transportation services
- Verify client eligibility on the Colorado Health First website
Customer Service Agent
Concentrix
08.2020 - 02.2023
- Verify Medicare benefits
- Assist providers with going over claim denials, explanation of payment, and recoupments
- Verify authorization requirements for HCPCS and CPT
BSO Agent
ATS
11.2019 - 03.2020
- Front-end customer service agent assisting passengers with flight check-ins, filing claims for lost luggage as well as overseeing baggage after flight arrivals
- Passed Federal Background check
Valet
Republic Parking
02.2019 - 10.2019
- Greet hospital guests and offer valet services as well as organize keys for vehicles in valet possession
Vehicle Prep Specialist
K&A Solutions
11.2018 - 01.2019
- Inspect new vehicles for imperfections before preparing vehicles for the sales showroom
Environmental Specialist
Crothall Healthcare
05.2018 - 07.2018
- Disinfect equipment and supplies using germicides or steam-operated sterilizers
- Clean rooms, lobbies, hallways, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met
- Dust furniture, walls, machines, and equipment
- Clean floors by sweeping, mopping, scrubbing and vacuuming
- Gather and empty trash
Education
Associate of Science - Medical Coding
Pueblo Community College
Pueblo, Colorado05-2024
High School Diploma - General Studies
Tesla EOC
Colorado Springs, Colorado05.2018
Skills
- Goal Oriented
- Time Management
- Team Player
- Self-Sufficient
- Reimbursement processing
- Patient information management
- File management
- Spreadsheet management
- Conflict management
- Deadline driven
- Data entry proficiency
- Insurance billing procedures
Timeline
Biller
Medride
03.2023 - Current
Customer Service Agent
Concentrix
08.2020 - 02.2023
BSO Agent
ATS
11.2019 - 03.2020
Valet
Republic Parking
02.2019 - 10.2019
Vehicle Prep Specialist
K&A Solutions
11.2018 - 01.2019
Environmental Specialist
Crothall Healthcare
05.2018 - 07.2018
High School Diploma - General Studies
Tesla EOC
Associate of Science - Medical Coding
Pueblo Community College
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