Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Gadson

Pueblo,Colorado

Summary

Customer support associate with three years of autonomous work-from-home experience. Experience in various backgrounds of work, which highlights my ability to adapt to any environment. Interested in long-term employment as a Medical Coder or biller.

Overview

7
7
years of professional experience

Work History

Biller

Medride
03.2023 - Current
  • Bill claims for Medicaid ambulatory and wheelchair transportation services
  • Verify client eligibility on the Colorado Health First website

Customer Service Agent

Concentrix
08.2020 - 02.2023
  • Verify Medicare benefits
  • Assist providers with going over claim denials, explanation of payment, and recoupments
  • Verify authorization requirements for HCPCS and CPT

BSO Agent

ATS
11.2019 - 03.2020
  • Front-end customer service agent assisting passengers with flight check-ins, filing claims for lost luggage as well as overseeing baggage after flight arrivals
  • Passed Federal Background check

Valet

Republic Parking
02.2019 - 10.2019
  • Greet hospital guests and offer valet services as well as organize keys for vehicles in valet possession

Vehicle Prep Specialist

K&A Solutions
11.2018 - 01.2019
  • Inspect new vehicles for imperfections before preparing vehicles for the sales showroom

Environmental Specialist

Crothall Healthcare
05.2018 - 07.2018
  • Disinfect equipment and supplies using germicides or steam-operated sterilizers
  • Clean rooms, lobbies, hallways, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met
  • Dust furniture, walls, machines, and equipment
  • Clean floors by sweeping, mopping, scrubbing and vacuuming
  • Gather and empty trash

Education

Associate of Science - Medical Coding

Pueblo Community College
Pueblo, Colorado
05-2024

High School Diploma - General Studies

Tesla EOC
Colorado Springs, Colorado
05.2018

Skills

  • Goal Oriented
  • Time Management
  • Team Player
  • Self-Sufficient
  • Reimbursement processing
  • Patient information management
  • File management
  • Spreadsheet management
  • Conflict management
  • Deadline driven
  • Data entry proficiency
  • Insurance billing procedures

Timeline

Biller

Medride
03.2023 - Current

Customer Service Agent

Concentrix
08.2020 - 02.2023

BSO Agent

ATS
11.2019 - 03.2020

Valet

Republic Parking
02.2019 - 10.2019

Vehicle Prep Specialist

K&A Solutions
11.2018 - 01.2019

Environmental Specialist

Crothall Healthcare
05.2018 - 07.2018

High School Diploma - General Studies

Tesla EOC

Associate of Science - Medical Coding

Pueblo Community College

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Vanessa Gadson