Brianna Ramirez
Hanford,CA
Summary
Dynamic professional with a proven track record at Geta Xpress, excelling in customer service and team leadership. Enhanced inventory accuracy and improved staff performance through effective training and motivation. Skilled in money handling and problem-solving, consistently delivering exceptional results in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Geta Xpress
Hanford, CA
03.2024 - Current
- Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
- Coordinated staff schedules to optimize team performance and maintain service levels.
- Implemented inventory management processes, improving stock accuracy and reducing discrepancies.
- Trained new employees on operational procedures, enhancing team efficiency and productivity.
- Oversaw customer feedback systems, addressing concerns promptly to enhance service quality and retention.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Bartender
El Tarasco
Hanford, CA
2023 - 2024
- Mixed and served beverages to ensure customer satisfaction and adherence to recipes.
- Managed bar inventory, conducting regular stock assessments to minimize waste.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Collaborated with kitchen staff to coordinate timely food and beverage service during peak hours.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Primary Caregiver
Maximum Healthcare
Fresno, CA
08.2021 - 2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored health status, reporting changes to healthcare professionals promptly.
- Administered prescribed medications according to established schedules and protocols.
- Developed personalized care plans in collaboration with clients and families.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
Server
Dennys Restaurant
Hanford
2019 - 2021
- Provided excellent customer service by promptly addressing guest needs and inquiries.
- Assisted in training new staff on menu items and service procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved guest complaints efficiently, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Medical Assistant - Medical Assistant
San Joaquin Valley College
Visalia, CA01.2019
High School Diploma -
Kings Valley Academy
Hanford, CA06.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
Timeline
Assistant Manager
Geta Xpress
03.2024 - Current
Primary Caregiver
Maximum Healthcare
08.2021 - 2024
Bartender
El Tarasco
2023 - 2024
Server
Dennys Restaurant
2019 - 2021
Medical Assistant - Medical Assistant
San Joaquin Valley College
High School Diploma -
Kings Valley Academy