Brianna Reid

• Finding clients: Identifying potential clients through referrals and leads, and contacting them

• Scheduling meetings: Setting up meetings with clients

• Advising clients: Helping clients choose the best policy for their needs, and answering their questions

• Preparing proposals: Creating insurance proposals and packages that meet clients' needs

• Completing paperwork: Assisting clients with completing applications and other necessary paperwork

• Following up: Making follow-up calls with clients as needed

• Monitoring claims: Ensuring that all claims are monitored and that all required documentation has been filed

Staff Management:

• Recruit, hire, and train new salon staff
• Create and manage staff schedules
• Conduct performance evaluations and provide feedback
• Address staff concerns and resolve conflicts
• Monitor staff compliance with licensing and continuing education requirements

Client Service:

• Ensure exceptional customer service standards
• Handle client inquiries, complaints, and feedback
• Develop client relationships and build loyalty

Financial Operations:

• Monitor and manage salon revenue and expenses

Marketing and Promotion:

• Develop and execute marketing strategies to attract new clients
• Manage social media presence
• Offer promotions and packages

Operational Management:

• Maintain cleanliness and hygiene standards within the salon
• Ensure compliance with all local regulations and health and safety standards
• Manage salon equipment and maintenance

Technical Skills:

• Stay updated on the latest industry trends and techniques
• Set pricing for services
• Track inventory levels and order supplies
• Prepare financial reports
• Perform services

• Applying eyelash extensions: Using a variety of techniques to apply extensions to clients' natural lashes, such as classic, volume, and hybrid
• Consulting with clients: Assessing clients' natural lashes and advising them on the best style and length of extensions
• Providing aftercare: Instructing clients on how to care for their lashes and recommending products
• Maintaining a clean work area: Sterilizing tools and following sanitation protocols
• Providing customer service: Developing relationships with clients and ensuring their satisfaction
• Staying up to date: Keeping current with the latest trends and techniques

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Customer service: Greeting customers, answering questions, and helping customers find products

• Sales: Processing payments, refunds, and returns, and promoting products to meet sales goals

• Stocking: Unpacking deliveries, stocking shelves, and taking inventory

• Organization: Keeping the store clean and tidy, and ensuring product tags and labels are accurate

• Store operations: Opening and closing the store, and managing financial transactions o

• Customer complaints: Resolving customer complaints and issues in a professional manner

• Security: Alerting management of potential security issues

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Customer service: Greet customers, provide friendly service, and ensure customer satisfaction
• Food preparation: Prepare food safely and ensure quality, including consistent portion sizes
• Cash register: Operate the cash register and handle customer transactions
• Cleanliness: Maintain the cleanliness of the restaurant, including the dining room and parking lot
• Inventory: Maintain inventory
• Teamwork: Communicate with coworkers to expedite orders and help customers