Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Reyes

Litchfield Park,AZ

Summary

Results-driven professional with over 4 years of experience in customer service and sales, adept at managing client relationships and meeting sales goals. Proven ability to work effectively in remote environments, educate clients, and customize solutions to meet their needs. Currently pursuing a Bachelor's degree in Computer Science, bringing strong problem-solving skills and a commitment to continuous improvement.

Overview

7
7
years of professional experience

Work History

Warehouse Associate, Assistant Guide

Amazon
05.2023 - Current
  • Manage outbound package processing and lead a team to ensure timely shipments
  • Build box walls to efficiently load trailers, ensuring organization and safety
  • Monitor workflow, manage inventory, and resolve process bottlenecks
  • Uphold safety protocols to maintain a secure work environment.

Pre-Primary Assistant Teacher

Montessori in the Park
11.2021 - 05.2023
  • Delivered educational programs to toddlers aged 1-3.5 years based on Montessori methods
  • Developed individualized learning plans and provided personalized guidance
  • Maintained a nurturing classroom environment and communicated regularly with parents about progress.

Customer Service Representative

Farm Girl Flowers
02.2018 - 11.2021
  • Engaged with customers via phone, email, and chat, resolving inquiries and processing orders
  • Customized solutions to meet customer needs, contributing to a 95% positive feedback rate
  • Adapted to remote work efficiently, collaborating with teams and managing tasks effectively.

Education

Bachelor of Arts in Computer Science (in progress) -

University of the People

High School -

Gateway High School
05.2015

Skills

  • High-Volume Sales Calls & Client Engagement
  • Excel & Data Management
  • Customer Service & Communication
  • Time Management & Organization
  • Adaptability & Problem-Solving
  • Remote Work Efficiency
  • Basic Computer & Email Proficiency (Google Suite)
  • Warehouse Safety
  • Warehouse Operations

Timeline

Warehouse Associate, Assistant Guide

Amazon
05.2023 - Current

Pre-Primary Assistant Teacher

Montessori in the Park
11.2021 - 05.2023

Customer Service Representative

Farm Girl Flowers
02.2018 - 11.2021

Bachelor of Arts in Computer Science (in progress) -

University of the People

High School -

Gateway High School
Brianna Reyes