Brianna Ristau
Preston,MN
Summary
Dynamic professional with a proven track record at Mayo Clinic, excelling in exceptional communication and operational efficiency. Skilled in guest relations and complaint handling, I foster positive experiences while maintaining high standards. Adept at delegating tasks and supervising teams, I ensure seamless service delivery and enhance patient satisfaction.
Overview
11
11
years of professional experience
Work History
Guest Service Leader
Kwik Trip
07.2024 - Current
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction.
- Trained new team members on operational procedures and customer engagement techniques.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
- Executed cash handling procedures accurately during transactions and end-of-day reconciliations.
Nanny
Self-employed
03.2022 - 07.2025
- Developed and maintained daily routines to support children's growth and development.
- Coordinated educational activities to enhance learning through play and exploration.
- Fostered a safe environment by implementing effective child safety protocols.
- Communicated regularly with parents to provide updates on children's progress and behavior.
Car Salesperson
Spring Valley Chevrolet Buick
02.2021 - 03.2022
- Cultivated relationships with customers to understand needs and enhance buying experience.
- Demonstrated vehicle features and benefits to effectively close sales.
- Collaborated with finance team to streamline financing options for clients.
- Managed inventory levels, ensuring optimal selection of vehicles for display.
Clinical Assistant
Mayo Clinic
05.2015 - 12.2019
- Facilitated patient intake processes to enhance operational efficiency and improve patient flow.
- Coordinated scheduling for multiple departments, ensuring optimal resource allocation and timely services.
- Assisted healthcare professionals in preparing treatment rooms and maintaining a sterile environment.
- Documented patient information accurately in electronic health records, enhancing data integrity and accessibility.
Education
Associate of Science - Medical Assistant
Minnesota School of Business
Rochester, MN06-2011
Skills
- Exceptional communication
- Delegation and supervision
- Guest relations
- Complaint handling
Timeline
Guest Service Leader
Kwik Trip
07.2024 - Current
Nanny
Self-employed
03.2022 - 07.2025
Car Salesperson
Spring Valley Chevrolet Buick
02.2021 - 03.2022
Clinical Assistant
Mayo Clinic
05.2015 - 12.2019
Associate of Science - Medical Assistant
Minnesota School of Business