Brianna Rodriguez
Newport Beach,CA
Summary
Proficient professional with a focus on urban and regional development. Demonstrates strong analytical thinking and project management through academic studies and volunteer experiences. Committed to effective communication and problem-solving, contributing to successful community outreach and event planning.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Trident 2
Tucson, AZ
08.2025 - Current
- Handled customer inquiries and resolved issues promptly to enhance experience.
- Trained new hosts on procedures and service standards for consistency.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Monitored dining area activities, ensuring timely service delivery and guest comfort.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Host
Carmelitas
Laguna Beach, CA
05.2025 - 08.2025
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for guest satisfaction.
- Coordinated with servers to communicate guest needs and special requests.
- Assisted in maintaining cleanliness and organization of dining area.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Volunteer
The Crossing Church
Costa Mesa, CA
09.2023 - 08.2024
- Assisted in organizing community outreach events to enhance church engagement.
- Supported weekly service preparations by setting up equipment and materials efficiently.
- Collaborated with team members to distribute food and supplies during community service initiatives.
- Engaged with congregation members to gather feedback and improve volunteer experiences.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Social Science - Urban And Regional Development
University of Arizona
Tucson, AZ05.2028
High School Diploma -
Newport Harbor High School
Newport Beach, CA06.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Professional appearance
- Telephone reception
- Reservations
- Table assignment coordination
- Seating arrangements
- Group reservations management
- Event planning assistance
Languages
Spanish
Professional Working
Timeline
Host
Trident 2
08.2025 - Current
Host
Carmelitas
05.2025 - 08.2025
Volunteer
The Crossing Church
09.2023 - 08.2024
Bachelor of Social Science - Urban And Regional Development
University of Arizona
High School Diploma -
Newport Harbor High School