Brianna Roman
Tampa,FL
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
8
8
years of professional experience
Work History
Fragrance Salesperson
Nordstrom
Tampa, FL
12.2024 - 12.2024
- Develop an in-depth understanding of fragrance products, including notes, ingredients, and brand stories.
- Greet and engage customers to understand their preferences and needs.
- Meet and exceed sales targets through effective upselling and cross-selling techniques.
- Work with teammates to create a seamless shopping experience.
Mac Counter Manger
Dillards Department Store
Wesley Chapel, FL
07.2022 - 04.2024
- Ensure creative displays are implemented and rotated in the cosmetic department.
- Develop a system to maximize consumer loyalty via follow-up communication; phone, fax, direct mail or email.
- Ensure daily sales targets are met by cosmetic department staff.
- Have a deep understanding of beauty products, trends, ingredients, and application methods
- Designed personalized makeup looks for bridal parties, ensuring flawless application for photos and all-day wear.
- Recommend products that meet the customer's needs
Artist
MAC Cosmetics
Wesley Chapel, Florida
05.2017 - 09.2020
- Have a deep understanding of beauty products, trends, ingredients, and application methods
- Designed personalized makeup looks for bridal parties, ensuring flawless application for photos and all-day wear.
- Recommend products that meet the customer's needs
- Demonstrate how to use products
- Inform customers about product details
Education
High School Diploma -
Bayonne High School
Bayonne, NJ06-2013
Skills
- Beauty product demonstration
- Cross-selling products and services
- Sales pipeline management
- Sales software proficiency
- Performance management and motivation
- Conducting regular inventory audits and reducing shrinkage
- Makeup application and demonstration skills
Timeline
Fragrance Salesperson
Nordstrom
12.2024 - 12.2024
Mac Counter Manger
Dillards Department Store
07.2022 - 04.2024
Artist
MAC Cosmetics
05.2017 - 09.2020
High School Diploma -
Bayonne High School